2020 Release Notes

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December 2020

What's New: Audit Logs API

Audit Logs API

Our new audit logs API allows BigPanda Admin users to track changes on two important resources: custom tags and correlation patterns. This capability makes it easier to roll back changes. Each creation, update, or deletion of a custom tag or correlation pattern is logged, and the API provides Admins with all the relevant detailed information about these changes, including timestamp, the user/system performing the change and additional context Read more about it here!

November 2020

What's New: New Integration Diagnostics Tool, New ServiceNow Integration

Integration Diagnostics

As part of our overall self-service strategy, we’re providing customers with deep visibility into how BigPanda works “under the hood.” Our new integration diagnostics tool provides deep visibility into inbound integrations, including integration-specific traffic, data latency, notifications and more. Users can now tune and fix integration issues on their own. Read more about it here!

New ServiceNow Integration

Based on customer demand and designed with our self-service strategy in mind, our new ServiceNow integration provides additional value to joint customers from their ServiceNow instances. The new integration allows easier customization (such as defining logic for ticket priority population or linking a ticket to specific CIs), delivers enhanced automated syncing, and provides fully extendable capabilities. Read more about it here!

September 2020

What's New: Datadog & Azure Monitor Integration, Content Security Policy

Integrations Update

Out new Azure Monitor is now publicly available
Out new and improved Datadog integration is now publicly available

Content Security Policy

We've added Content Security Policy (CSP) headers in all browser-based web requests within the BigPanda Console. This change is part of our ongoing effort to harden and improve the security of our platform. This CSP will serve as an additional layer of browser security that aids in detecting and mitigating certain types of malicious attacks, including Cross-Site Scripting and data injection attacks.

August 2020

What's New: Splunk Integration, Signed SSO

Integrations Update

We have a new and improved Splunk integration that works with a native Splunk App

SSO Update

We've enhanced our SSO module. You can choose to sign all SAML requests to the IdP. To enable this feature, please contact support.

July 2020

What's New: Integration changes

Integrations Update

Major Releases

VMWare vCenter Topology integration GA release
New ServiceNow App version with multiple bug fixes & feature requests released to the ServiceNow App Store

Bugs & Enhancements

Error handling linked issues in Jira Changes integration
Error handling Cloudwatch alerts integration using metric math expressions
Support using sent timestamp from Dynatrace alerts integration (previously ignored)

June 2020

What's New: TLS v1.1 Deprecation, Settings bug fix

TLS v1.1 Deprecation

In order to improve security, BigPanda no longer supports TLS version 1.1 in all of our deployments and will therefore only support TLS 1.2.

Bug Fix: Setting Cog Wheel missing for some users

Sometimes for some users, the Settings Cog Wheel was missing from the top right corner. For other users, the settings menu didn't contain all the items they are privileged to view.

We've fixed all the mentioned issues.

May 2020

What's New: The Changes section of the incident details now contains a time difference column.

Time Difference Column

We've added a new column to the Changes section of the incident details pane that represents the time difference between the start time of the change and the incident start time.

April 2020

What's New: Incident Overview and BPQL enabled for changes search.

Incident Overview

The new Overview section in the BigPanda incident details provides a consolidated view of the alerts, changes and most recent activity related to the incident.

BPQL Enabled for Changes Search

You can now search within the changes related to the incident using BigPanda Query Language (BPQL), allowing you to search for specific tag values in addition to keywords.

March 2020

What's New: We've upgraded Kafka and our newest Topology visualization feature is now public.

Upgraded Kafka

We've implemented a new and improved version of Kafka that has boosted overall reliability, robustness and performance of the BigPanda pipeline.

Topology visualization is now accessible to all BigPanda customers.

Topology visualization has been added to the BigPanda incident details section, providing all our customers with a customizeable visual display of the links between the incident's alert tags.

February 2020

What's New: SSL certificate updates.

SSL Certificate Updates

In support of our commitment towards improving our services and infrastructure, BigPanda has updated the SSL certificates in all of our servers.

January 2020

What's New: An "All Systems" option when creating new environments in the BigPanda environment builder.

'All Systems' Option in the Environment Builder

In concordance with customer requests, there is now the option to create a query that matches all integrations by selecting "All Systems" from the environment builder's Source dropdown menu. The relevant data from all the available integrations will then be included in the new environment.