Application Program Interfaces (APIs) are software intermediary tools that allow applications to talk to each other. BigPanda has several APIs available that allow you to integrate with external tools and manage incidents and BigPanda elements in bulk. They are core tools for self-service driven customers, and empower custom solutions and deep 2-way integrations.

BigPanda API specifications can be found in the API Reference.

With each request to the BigPanda API, you must include an HTTP header with the authentication token for your organization. BigPanda APIs use two different types of authentication tokens, an organization-wide bearer token or a user-specific API Key.

The Alerts API builds a custom integration between BigPanda and your monitoring system. The Alerts API allows you to easily integrate a monitoring system with BigPanda. Monitoring systems generally send out events when problems are detected and when problems have been resolved (fixed).