Sumo Logic

Sumo Logic provides monitoring tools for applications and infrastructure. Build this integration to correlate Sumo Logic alerts into high-level incidents in BigPanda.

Supported VersionsTypeAuthentication Type
SaaS DeploymentsWebhookBearer Token

Sumo Logic simplifies how you collect and analyze machine data so that you can gain deep visibility across your full application and infrastructure stack. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture. This is accomplished via the following channels:

  1. Collect & Centralize.

  2. Search & Analyze.

  3. Monitor & Visualize.

  4. Alert & Notify.

  5. Detect & Predict.

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Using Sample Code

These samples are meant to provide a helpful starting point for your custom integration. Though you may be able to copy some of the samples and use them without modifications, your system administrators must review and test all scripts and methods before using them, as per good practices.

Before You Integrate

Before installing the Sumo Logic integration, ensure that you have the following:

  • Sumo Logic account.

  • Existing Sumo Logic search or ability to create new search.

  • BigPanda account.

  • Understanding of the BigPanda Alerts API.

Install the Integration

Administrators can install the integration by following the on-screen instructions in BigPanda.

After Installing

Add another BigPanda Webhook as an Alert Type to an existing search, if required. Send the status as critical, warning, or ok.

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Sumo Logic incidents are not closed automatically because Sumo Logic does not send notifications when alerts are resolved. You must manually resolve Sumo Logic incidents in BigPanda to remove them from the incident feed.

Uninstall the Integration

Deleting an integration requires changes to both the integrated system and BigPanda. You must uninstall the integration on the integrated system and then delete the integration from BigPanda.

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When replacing an existing integration with a new tool or system, we recommend configuring the new integration first to ensure no data is lost.

Stop Sending Data to BigPanda

On the integrated system, disable any settings that send data to BigPanda.

Manually resolve any open alerts sent from the integration to remove the associated incidents from your incident feed. These incidents will not automatically resolve without an ok status from the original sending integration.

Delete the Integration from BigPanda

  1. In BigPanda, navigate to the Integrations tab and select the desired integration from the list.
  2. In the integration details on the right, click Delete Integration. A support message opens, pre-populated with a request to delete the selected integration.
  3. Press Enter to send the request.
  4. The BigPanda support team will remove the integration from the UI.

This procedure does not remove any data from BigPanda or the integrated system. As needed, remove data from each system before deleting the integration.