Site24x7

Site24x7 provides a monitoring service for uptime and performance of websites, online applications, and servers. Install this integration to correlate your Site24x7 alerts into actionable incidents in BigPanda and see problems with your web infrastructure alongside critical problems in the rest of your production stack.

Supported Versions:
SaaS Deployments

Type:
Webhook

Key Features

  • Correlates Site24x7 alerts to help you understand and respond faster to production issues.
  • Allows you to act immediately when your monitors change status.
  • Uses Site24x7 actions to forward alerts to BigPanda.

How It Works

The integration uses Site24x7 actions, which send an HTTP request to BigPanda on every change in a monitor's status. BigPanda then processes and correlates the alert data from Site24x7 to create and maintain up-to-date incidents in BigPanda.

How and When Alerts are Closed

BigPanda stays in sync with the status of Site24x7 monitors. An alert opens when a status changes to TROUBLE or DOWN and closes when the status is UP. Note this exception:
Site24x7 monitors that are set to Suspend do not generate alerts in BigPanda.

Installing The Integration

Administrators can install the integration by following the on-screen instructions in BigPanda. For more information, see Installing an Integration.

Site24x7 Data Model

BigPanda normalizes alert data from Site24x7 into tags. You can use tag values to filter the incident feed and to define filter conditions for Environments. The primary and secondary properties are also used during the correlation process.

Standard Tags

Tag
Description
Attributes

monitor

Name of the monitor in Site24x7.

check

Monitor type and the monitored site address. For example:

URL: http://www.mymonitoredsite.com/

Second Property.

monitor_type

Site24x7 monitor type.

monitor_url

URL of the monitored site.

failed locations

Locations from where the monitor failed.

Uninstalling Site24x7

You must delete the BigPanda action from Site24x7 monitors to stop sending alerts to BigPanda.

Prerequisites

  • Manually resolve any open incidents related to the integration to remove them from your incident feed. Optionally, remove any additional data in BigPanda. For example, modify or remove any Environments or AutoShare rules that reference the integration.

  • Access the Site24x7 UI.

Procedure

  • Go to Admin > Inventory > Monitors.
  • For each monitor that is connected with BigPanda:
    • Open the monitor in edit mode.
    • Under Configuration Profiles > Actions, click the X beside BigPanda.
    • Click Save.

Post-Requisites

Delete the integration in BigPanda to remove the Opsview integration from your UI.

Site24x7


Site24x7 provides a monitoring service for uptime and performance of websites, online applications, and servers. Install this integration to correlate your Site24x7 alerts into actionable incidents in BigPanda and see problems with your web infrastructure alongside critical problems in the rest of your production stack.

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