Root Cause Analysis

Root cause analysis is the process of identifying the root causes of system errors or problems. Identifying the root cause of a poorly performing application is one of the biggest challenges for enterprise IT Ops, NOC, DevOps and SRE teams. Rapid Root Cause Analysis dramatically condenses the time it takes to resolve incidents/outages. BigPanda includes several key features to help your root cause analysis efforts.

  • Aggregate and correlate alerts from every monitoring tool in your environment
  • Enrich alerts with changes & topology data from every change and topology tool in your environment
  • Correlate all of this data together to identify the probable root cause of a problem, incident, or outage.

In BigPanda, root cause analysis is done in real-time and can go a long way in helping IT Ops teams resolve incidents/outages.