Learn to configure Okta SSO with BigPanda.

Okta is an enterprise-grade, identity management service, built for the cloud, but compatible with many on-premises applications. With Okta, IT can manage any employee's access to any application or device.

Use the instructions on this page to configure the Okta SSO solution in BigPanda.

Add Okta to BigPanda

  1. Go to the Settings > Single Sign-on
  2. Select the Okta icon.
  3. Follow the on-screen instructions to add the BigPanda app to Okta.

Add BigPanda to Okta

  1. Log in to your Okta account and navigate to Admin section.
  2. From the Applications dropdown, select Applications.
  3. Click Add Application.
  4. Search or browse for BigPanda.
  5. Click Add.
  6. In the General Settings tab, enter the company name assigned to you by BigPanda. Click Next.
  7. From the users list, select the users you want to allow access to Big Panda.
  8. Click Done to finish installing the app.

You should now see Okta's instructions for configuring BigPanda. Copy the values shown in Step 3: Login URL/SignOn URL, IDP Issuer/Entity ID, and X.509 Certificate. These values are needed to complete the BigPanda setup

Add BigPanda to Okta for EU Customers

The process to add BigPanda to Okta is slightly different for customers within the EU:

  1. Log in to your Okta account and navigate to Admin section.
  2. From the Applications dropdown, select Applications.
  3. Click Create App integration.
  4. Select SAML 2.0 and click next.
  5. Fill out the General Settings (App Name is required) and click next.
  6. Configure the SAML Settings as follows:
    • Single sign on URL: https://eu-api.bigpanda.io/login/{ORG-NAME}/okta/callback
    • Audience URI (SP Entity ID): BigPanda ORG-NAME - as defined by the PS who created the org
    • Default RelayState - leave empty
    • Leave every other field as-is and click next
  7. Complete the OKTA feedback step as instructed.

Configure Okta in BigPanda

  1. Return to BigPanda.
  2. Naivgate to Settings > Single Sign-On and select Okta.
  3. In Step 3, Configure Okta Information in BigPanda, populate the following fields with the information from Okta:
    • Issuer ID - Paste the Login URL/SignOn URL.
    • SAML 2.0 Endpoint (HTTP) - Add the IDP Issuer/Entity ID.
    • X.509 Certificate - Paste the certificate without the BEGIN CERTIFICATE and END CERTIFICATE lines, and without whitespaces.
  4. In the final steps of the instructions, click Log out and test.



Logout with the Log out and test button in the instructions, not through the settings menu.

  1. Log in. Enter your username and leave the password field blank for this first validation step.
  2. If configured correctly, Okta will log you into BigPanda.
  3. Once logged in, navigate back to Settings > Single Sign On.
  4. Click Activate SSO to turn SSO on for your team.

The integration is now complete.

Invite Team Members

  1. Click Invite User from the settings menu to invite your team members to BigPanda. Use the user's email that is registered with your SSO system through Okta.

Users should now be able to log in to BigPanda with only their username at: https://a.bigpanda.io/#/login


If they are not currently logged into Okta, the user will be prompted to enter their login ID and Password.

If you have trouble, contact [email protected] for help.

Next Steps

Learn about User Management in BigPanda

Find Single Sign-On configuration steps

Learn how to control account access levels with Roles Management