Manage Your Account

Learn how to update personal account settings such as password, name, and more.

The Personal Settings screen provides a centralized place to make changes to your BigPanda account and reset your password. To access Personal Settings, navigate to the top right of the BigPanda screen, click your name, and then click Personal Settings.

Changing Personal Settings

You can change your BigPanda password, user name, and profile image (avatar).

Change Your Password

  1. In the top right, click your name, then click Personal Settings.
  2. Click the Change Password link.
  3. Enter your current password and then a new password that meets the minimum password requirements.
  4. Click Done to reset the password.

Password Requirements

To provide additional security for your account, BigPanda requires your password to meet these minimum requirements:

  • Minimum length of 8 characters.
  • At least one uppercase and one lowercase letter.
  • At least one number (0 – 9) or one of the following special characters: ! @ $ % & ?


In addition to these requirements, follow your organization's guidelines for password length, use of upper or lower case letters, numbers, and special characters. Consider changing your password every 90 days for increased security.

Reset Your Password

If you have forgotten your BigPanda account password or if your password does not work, request a password reset.

  1. Go to the BigPanda login page.
  2. Click the Forgot password link.
  3. Enter your account email address, and click Send Reset Link.
  4. When you receive a confirmation email from BigPanda, click the password reset link and follow the on-screen instructions to create a new password that meets the minimum password requirements.

Change Other Settings

In addition to changing your password, you can change other personal settings that affect your profile in BigPanda, including:

  • Your Full Name as it appears in BigPanda. On the Personal Settings page, make your changes and then click Save.
  • Your Gravatar, which is the image associated with your BigPanda profile. On the Personal Settings page, click the link and follow the on-screen instructions. Changes to your Gravatar image affect all Gravatar-enabled sites where you use the same email address as in BigPanda.