Cisco Meraki

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| Webhook | Org Bearer Token |

Cisco Meraki is a centralized cloud management platform that allows administrators to monitor and manage networking devices. Use the integration to start sending monitoring events from the Cisco Meraki platform to BigPanda.

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Open Integration Manager

The Open Integration Manager is available for use with Cisco Meraki. For more information, see the Open Integration Manager documentation.

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️Payload Size

Alert payloads must be 6MB or smaller. Larger payloads will fail to process with BigPanda. We recommend reviewing your configurations to ensure that only actionable, useful information is being sent to BigPanda.

Install the Integration

Create an Integration for BigPanda

1. In the Meraki Dashboard, go to Meraki Dashboard > Network-wide > Alerts.

2. Click Add Webhook, and fill in the following fields:

   • Type: Select Webhook
   • Name: Webhook: BigPanda
   • URL: https://integrations.bigpanda.io/meraki/alerts?access_token=<Your access token>&app_key<Your app key>
   • Shared Secret: Leave blank
   • Payload Template: Meraki

   Test using the Send Test Webhook button.

3. Assign Alerts to include Webhook: Bigpanda as a recipient.

Success!

The next time Cisco Meraki generates an alert, you will see it in the Incident Dashboard.

Further information can be found within the Cisco Meraki Webhooks documentation such as customization of the template, if needed.

Delete the Integration

Deleting an integration requires that you remove the integration in both the integrated system and BigPanda. We recommend that you first uninstall the integration on the integrated system to prevent traffic from being sent and rejected by BigPanda, since the app key will not exist once you delete the integration in BigPanda.

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Caution During Replacement

When replacing an existing integration with a new tool or system, we recommend configuring the new integration first to ensure no data is lost.

Deactivate Inbound Integration

If you want to stop sending data to BigPanda but don’t want to delete your integration, you can temporarily deactivate it.

This feature is currently only available for inbound integrations.

To deactivate an inbound integration:

1. In BigPanda, navigate to the Integrations tab and select the desired integration from the list. This will open integration details on the right side of the window.
2. At the top of the integration details, click the Active/Inactive toggle next to the application name to change the status of the integration.

In the integrations list, inactive integrations will be marked with a gray bar.

Stop Sending Data to BigPanda

Within the integrated system, disable any settings that send data to BigPanda.

Each system requires specific changes to disable the integration with BigPanda. For example, you must delete the topic in CloudWatch, and you must disable the alert channel in New Relic. To determine the changes for your integrated system, reference the relevant documentation or contact BigPanda support.

Delete the Integration in BigPanda

Take the following steps to delete the integration from BigPanda:

1. In BigPanda, navigate to the Integrations tab and select the desired integration from the list.
2. In the integration details on the right of the page, click the trash icon, then confirm you want to delete the integration. The integration will be removed immediately.

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️Automatic Alert Resolution for Deleted Integrations

All active alerts from the integration will be resolved after deletion.

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Data Removal

This procedure does not remove any data from the integrated system.