Azure Monitor collects telemetry data from both on-premises and Azure cloud service as well as collects log data from management tools. Azure Monitor then allows you to build alerts rules based on this information.

By configuring a webhook action in an Azure Monitor action group, you are able to forward alerts to be normalized and transmitted to BigPanda. BigPanda then processes and correlates the alerts from Azure Monitor with alerts from other sources to create and maintain up-to-date incidents in BigPanda.

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The Open Integration Manager is available for use with Azure Monitor. For more information, see the Open Integration Manager documentation.

Key Features

• Uses native webhook notification channel in Azure Monitor to forward alerts to BigPanda.
• Automatically resolves incidents in BigPanda when they resolve in Azure Monitor.
• Supports all Azure Monitor alert types (metric, log v1/v2, activity log) via the Common Alert Schema.
• Intelligently correlates alerts from Azure Monitor to help you understand and respond faster to production issues.

Install the Integration

Administrators can install the integration by following the on-screen instructions in BigPanda.

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Azure Security Levels

By default, BigPanda disregards sev4 Azure alerts if the signalType is not Activity Log. These alerts will not create BigPanda incidents or appear in your incident feed.

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The standard Azure Monitor integration uses the incident_identifier value of alertid for deduplication.

Uninstall the Integration

Deleting an integration requires changes to both the integrated system and BigPanda. You must uninstall the integration on the integrated system and then delete the integration from BigPanda.

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When replacing an existing integration with a new tool or system, we recommend configuring the new integration first to ensure no data is lost.

Remove Action from Azure Monitor

1. Sign in to the Azure portal and navigate to Monitor > Alerts > Manage Actions.
2. Select your Action Group with the BigPanda webhook action added.
3. Remove the BigPanda webhook action.

Manually Resolve All Open Alerts

Manually resolve any open Azure Monitor alerts in BigPanda as they will not auto-resolve with the integration removed.

Delete the Integration from BigPanda

1. In BigPanda, navigate to the Integrations tab and select the desired integration from the list.
2. In the integration details on the right, click Delete Integration. A support message opens, pre-populated with a request to delete the selected integration.
3. Press Enter to send the request.
4. The BigPanda support team will remove the integration from the UI.

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This procedure does not remove any data from BigPanda or the integrated system. As needed, remove data from each system before deleting the integration.