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BigPanda Smart Search

Accelerate incident triage and remediation by quickly finding the information you need, without the need to translate your query into a strict format.

Smart Search uses natural language processing AI to quickly surface incidents from across BigPanda: in both the BigPanda console and directly in Slack.

Opt-In Functionality

This feature is available as an opt-in feature for organizations using the BigPanda AI module, and is not enabled by default. Contact your account team if you'd like this feature enabled for your organization.

Key Features

  • Find the information you need to triage incidents, no coding or platform expertise required.

  • Search where you’re already working, whether in Slack or the BigPanda console.

  • Query incidents based on any of their characteristics without needing to learn BigPanda Query Language.