Alert

An alert is the combined life cycle of a single system issue.

Monitoring tools generate events when potential problems are detected in your infrastructure. Over time status updates and repeat events may occur from the same system issue. In BigPanda, raw event data is merged into a singular alert so that you can visualize the life cycle of a detected issue over time.

For example, a CPU load alert may start with a warning event, then increase in severity with a critical event, and finally get resolved with a resolution event. All three of these events will be merged into a single alert. Common events that are sent to BigPanda include: “CPU > 95% for more than 5 minutes” and “Port X on Router ABC down”

BigPanda correlates related alerts into incidents for visibility into high-level, actionable problems.

1 - Incident
2 - Alert
3 - Event

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Alert Terminology

Some monitoring tools refer to ‘events’ as ‘alarms’ or ‘alerts.’ In BigPanda documentation ‘alert’ is always used to refer to the complete lifecycle of an event.