Alert Quality

BigPanda categorizes alert quality based on the amount of enrichment or context available.

High Quality Alerts - The most actionable type of alerts with all important data needed for a team to triage and resolve the alert. High quality alerts usually include data on both technical and business context.

Medium Quality Alerts - An alert that contains the minimum level of information and technical context to support operator action. These alerts lack some valuable elements such as business context, dependencies, or resolution steps.

Low Quality Alerts - Alerts that lack key information or which were identified as irrelevant or misconfigured.