Install the BigPanda Agent for Docker

The BigPanda agent is a low-footprint utility installed on the master host of your monitoring tool. It consumes alerts from the tool in real-time and then transmits them to BigPanda via TLS-encrypted HTTP calls.

❗️

Python Compatibility

To use the Open Integration Manager for Agent-based integrations, Python version>= 3.8.0 and an Agent version >= 10.2 are required.

Available Configuration Options

The generic BigPanda agent is available for configuration on the below systems:

• RedHat / CentOS
• Debian / Ubuntu
• Docker

Integrations that Require the BigPanda Agent

The following integrations leverage the BigPanda Agent:

• Icinga
• Nagios
• Nagios XI
• Opsview
• SNMP (Simple Network Management Protocol)
• Tivoli EIF
• Zenoss

See the specific integration instructions for details on installation and configuration.

Prerequisites

Docker Desktop or Docker Engine must be installed prior to installing the BigPanda agent docker image.

1. Follow the Docker Installation Guide for your system.

2. If using Docker Compose, follow the Install Docker Compose guide to ensure the latest version of compose is installed on your system.

   • Docker Compose is built with the latest version of Docker Desktop.
   • If using Docker CLI, ensure Docker CLI's Compose Plugin is installed separately.

Note: If you have issues running any of the docker commands, you either need to run docker with sudo, or add your user to run in the docker group as a non-root user.

Create an App Key

Create an app key in BigPanda.

👍

Integration specific

You'll need a separate app key for each integrated system.

Environment Variables

The docker image provides the following environment variables, which can be used to initialize the agent with the appropriate plugin.

• BP_TOKEN: Initializes the BigPanda Agent Bearer Token
• SNMP_APP_KEY: Initializes the BigPanda Agent Bearer Token
• HTTP_PROXY: Adds the proxy settings to bigpanda.conf
• FORCE_APP_KEY: Set to true to override the existing plugin app key
• NAGIOS_APP_KEY: Sets the Nagios App Key and configures the plugin
• NAGIOS_USER: Sets the Nagios Username and is required to set up Nagios plugin
• ZABBIX_APP_KEY: Sets the Zabbix App Key and configures the plugin
• ZENNOSS_APP_KEY: Sets the Zenoss App Key and configures the plugin
• ICINGA_APP_KEY: Sets the Icinga App Key and configures the plugin

Pull the BigPanda docker image

1. Pull the latest BigPanda agent docker image from the BigPanda JFrog Docker Registry:

    docker pull bigpandaio-int-docker.jfrog.io/bigpanda-agent:latest
   
   

2. Check that the latest image was downloaded successfully:

    docker image ls
   
   

Optional:

You can configure a dedicated docker network for the agent. This is useful if you require the agent to communicate with other docker services.

1. Create the docker network:

    docker network create <network-name>
   
   

2. Check that the network was created:

    docker network ls
   

Configure a docker container to work with Agent Tool

1. Run the container in detached mode, passing both BP_TOKEN and _APP_KEY environment variables to docker run.

    docker run -dit \
    --name bp_agent \
    -e BP_TOKEN=<Your Org Bearer Token> \
    -e <AGENT TOOL>_APP_KEY=<Your App Key> \
    -e <AGENT TOOL>_USER=<<agent tool> user> \
    -v /usr/local/<agent tool>/etc:/usr/local/<agent tool>/etc \
    -v /etc/bigpanda/bigpanda-contact.cfg:/etc/bigpanda/bigpanda-contact.cfg \
    bigpandaio-int-docker.jfrog.io/bigpanda-agent:latest
   

2. View the logs of the running docker container:

   docker container logs -f bp_agent
   

Optional - Docker Compose

Services can be managed via Docker Compose, which requires either the Docker Compose Plugin or the latest Docker Desktop installed.

1. Create a file called docker-compose.yml:

   vim docker-compose.yml
   

2. Add the BigPanda agent service configuration to docker-compose.yml:

    version: '3.9'
    services:
      bp_agent:
        image: bigpandaio-int-docker.jfrog.io/bigpanda-agent:latest
        container_name: bp_agent
        restart: always
        ports:
          - 5000:5000/udp
        environment:
          - BP_TOKEN=<Your Org Bearer Token>
          - <AGENT TOOL>_APP_KEY=<Your App Key>
        volumes:
          - /etc/bigpanda/d:/etc/bigpanda/
        networks:
          - bigpanda
   
    networks:
      bigpanda:
        external: true
   

   Note: Port binding should match the port configured in /etc/bigpanda/<agent tool>d/<agent tool>-daemon.json

   It's important to note that the following commands are based on having Docker Engine 19+ installed, or Docker Desktop installed which has Docker Compose support. If the docker-compose plugin is installed separately, then the command will start with docker-compose vs docker compose.

3. Bring up the agent container:

   docker compose up -d
   

   -d is used to run the container in detached mode.

4. View the logs of the running docker container:

   docker compose logs -f
   

5. You can bring down the container with the down command:

   docker compose down
   

Configure the Agent Tool plugin

The Agent Tool plugin requires configuration, which means that we need an interactive session to set it up. The problem when running a docker container in detached mode is the entrypoint script is running the shell session in the background. For this, we can attach to the running session to complete the configuration.

1. Attach to the shell session to continue setting up Agent Tool

   docker attach --detach-keys="ctrl-q" agent
   

   Since ctrl-c will send a kill signal to the shell, stopping the container, --detach-keys passes an alternate key sequence.

Test the Integration

1. Run the following command inside the container:

   docker exec -it bp_agent /usr/bin/bigpanda-notification --send-test
   

   • docker exec executes a command inside a container.
   • A test alert should arrive in a few moments.

2. In BigPanda, click the Incidents tab at the top of the screen.

3. Confirm that the test alert was received.

4. Since it's a test alert, it won't be resolved automatically. Click Resolve incident to manually resolve it.

Next Steps

Find details about the BigPanda Agent Advanced Configuration

Learn to Configure the BigPanda Agent Log

Learn how to Integrate with BigPanda