Actionable Incident

An Actionable Incident is an incident that contains high-quality alerts enriched with both technical and business context.

BigPanda’s Unified Analytics uses the following criteria to determine if an incident is actionable:

  • Explicitly defined as actionable (using the bp_v_actionable tag)
  • Enriched with business context (using the bp_v_business_segment tag)
  • Incident was acted upon
  • Not defined as noise (using the bp_v_alert_noise tag)