Actionable Incident
An Actionable Incident is an incident that contains high-quality alerts enriched with both technical and business context.
BigPanda’s Unified Analytics uses the following criteria to determine if an incident is actionable:
- Explicitly defined as actionable (using the bp_v_actionable tag)
- Enriched with business context (using the bp_v_business_segment tag)
- Incident was acted upon
- Not defined as noise (using the bp_v_alert_noise tag)
Updated 3 months ago