Actionable Incident

An Actionable Incident is an incident that contains high-quality alerts enriched with both technical and business context.

Unified Analytics uses the following criteria to determine if an incident is actionable:

  • Incident was explicitly defined as actionable using bp_v_actionable tag
  • Incident was enriched with business context using the bp_v_business_segment tag
  • Incident was acted upon
  • Incident was not defined as noise using the bp_v_alert_noise tag

The default field for actionable incidents is bp_v_actionable

See Unified Analytics Key Metrics for more information.