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LogScale is a platform for consuming and monitoring event data ingested from logs. The software is designed to be used by system administrators and DevOps to monitor large quantities of data from logs, derive the individual events within those logs, and parse the content in order to extract key data points from the source. The extracted and identified data can be used to build graphs, identify anomalies, and create alerts to monitor your systems. Use the integration to start sending monitoring events from LogScale to BigPanda.
Open Integration Manager
The Open Integration Manager is available for use with LogScale. For more information, see the Open Integration Manager documentation.
Administrators can install the integration by following the on-screen instructions in BigPanda.
If you want to stop sending data to BigPanda but don’t want to delete your integration, you can temporarily deactivate it.
To deactivate an integration:
- In BigPanda, navigate to the Integrations tab and select the desired integration from the list. This will open integration details on the right side of the window.
- At the top of the integration details, click the Active/Inactive toggle next to the application name to change the status of the integration.
Alert Resolution for Inactive Integrations
Any active alerts belonging to an inactive integration must be manually resolved or they will stay in the system until the auto-resolve window is reached.
Deleting an integration requires changes to both the integrated system and BigPanda. You must uninstall the integration on the integrated system and then delete the integration from BigPanda.
When replacing an existing integration with a new tool or system, we recommend configuring the new integration first to ensure no data is lost.
On the integrated system, disable any settings that send data to BigPanda.
Manually resolve any open alerts sent from the integration to remove the associated incidents from your incident feed. These incidents will not automatically resolve without an
ok status from the original sending integration.
- In BigPanda, navigate to the Integrations tab and select the desired integration from the list.
- In the integration details on the right of the page, click the trash icon, then confirm you want to delete the integration. The integration will then be removed immediately.
Alert Resolution for Deleted Integrations
All active alerts from the integration will be resolved after deletion.
This procedure does not remove any data from the integrated system.
Updated 3 months ago