CA Spectrum delivers advanced scalability and features that enable your organization
to effectively monitor and manage its dynamic, complex IT infrastructure—including physical, virtual, and cloud environments as well as software-defined networks (SDN). CA Spectrum is a single platform that features proactive network change management, fault isolation, and root cause analysis. With CA Spectrum, you can track, manage and optimize not only the network infrastructure but the business services running on top of it.

Before You Integrate

Before you start, you must have access to the following:

• CA Spectrum

• CA Spectrum Alarm Notification Manager (SANM)

• CA Spectrum AlarmNotifier & AlarmNotifier Enhancements

• BigPanda Account

• CA Spectrum Admin User With Read/Write Access

Install the Integration

Administrators can install the integration by following the on-screen instructions in BigPanda.

Uninstall the Integration

Deleting an integration requires changes to both the integrated system and BigPanda. You must uninstall the integration on the integrated system and then delete the integration from BigPanda.

🚧

When replacing an existing integration with a new tool or system, we recommend configuring the new integration first to ensure no data is lost.

Stop Sending Data to BigPanda

On the integrated system, disable any settings that send data to BigPanda.

Manually resolve any open alerts sent from the integration to remove the associated incidents from your incident feed. These incidents will not automatically resolve without an ok status from the original sending integration.

Delete the Integration from BigPanda

1. In BigPanda, navigate to the Integrations tab and select the desired integration from the list.
2. In the integration details on the right, click Delete Integration. A support message opens, pre-populated with a request to delete the selected integration.
3. Press Enter to send the request.
4. The BigPanda support team will remove the integration from the UI.

❗

️

This procedure does not remove any data from BigPanda or the integrated system. As needed, remove data from each system before deleting the integration.