2019 Release Notes

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December 2019

What's New: Search enhancements now allow you to search for specific comments within incidents.

Comment Search Capability

Search results in the Incidents and Search tabs will now include comments.

Just enter a term in either tab’s Search field or use the BPQL query: ‘comment = ’ to search the incident’s comments only. For a more flexible search, surround your search term with asterisks (ie: *Your_Term*).

November 2019

What's New: Last Event Timestamp, SSO Just-In-Time and optimized UI functionality.

Last Event Timestamp

The Last Event field in the Alert Details popup now contains the last time the alert had an event.

SSO Just-In-Time

With SSO Just-In-Time provisioning, BigPanda automatically creates new user accounts for first-time BigPanda users that have been successfully authenticated by their organization's SSO provider.

Improved UI Performance for High Volume Customers

We've implemented new and improved UI service functionality that allows us to fine tune UI performance for customers with high volumes of incidents and environments.

October 2019

What's New: Unified search enhancements, a SNMP Agent bug fix and Security enhancements.

Unified Search Enhancements

Our Unified Search feature is now using a newer version of Elasticsearch, which means more stability and better overall performance.

Also, each incident listed in the search results contains a link to the same incident in the specified environment's Incident Feed.

Bug Fix: SNMP Agent Update

Our SNMP Agent has been updated to support traps that contain OBJID (OIDs) in the varbinds.

Security Enhancements

We updated our inbound traffic rules to prevent insecure and fraudulent activity.

September 2019

What's New: We've added new integrations and upgraded our enrichment service input.

New Enrichment Service Input

We are now using Kafka instead of RabbitMQ for improved performance in the pipeline.

New Integrations

We've added new integrations to our library:

August 2019

What's New: Enhanced alert routing and upgraded Enrichment queuing.

Enhanced Alert Routing

All REST-based and agent-based alerts are now routed through a new and improved service, boosting API performance and scalability.

Upgraded Enrichment Queuing

The Enrichment pipeline is now making the transition to Kafka, providing better throughput, higher resiliency, and greater scalability.

July 2019

What's New: ElasticSearch cluster optimization, ReactJS incorporation, and Splitting/Merging incidents.

ElasticSearch Cluster Optimization

We optimized our ElasticSearch cluster for improved efficiency and performance when querying in Unified Search, Incident Feed Search, and Analytics.

User Management Settings Screen Now Rendered With ReactJS

We switched our User Management settings screen to a new rendering engine, ReactJS.

Split Incidents

You can now split a source incident's alerts to form a new destination incident.

To learn more about splitting incidents, see Splitting Incidents.

Merge Incidents

You can now merge alerts from a source incident into a designated destination incident to be handled as one, singular incident.

To learn more about merging incidents, see Merging Incidents.