Configure Incident Tags Definitions in the BigPanda Settings to attach additional fields to your incidents, adding context specific to your organization. Incident tags can be added and edited directly from the BigPanda UI or using this API. Once you create an incident tag definition, you are able to apply it to incidents.
For example, you can create and assign the Priority incident tag to mark which incidents need attention first.
To learn more about how the Incident Tags feature works, see our Manage Incident Enrichment user guide.
To maintain quality of service, BigPanda APIs are limited to 5 requests per second.
Additional requests will return a 429 response code and the request will need to be retried.
Use the Incident Tags Definitions API to perform these actions:
|Create an Incident Tag Definition||Create an incident tag definition.|
|Get an Incident Tag Definition||Get incident tag definition by ID.|
|Get All Incident Tags Definitions||Get all incident tags definitions.|
|Update an Incident Tag Definition||Update an incident tag definition by ID.|