You can retrieve all RCC relations for a specific incident or change.
To retrieve all RCC relations tied to a specific incident, use the
incident_id and optional
To retrieve all RCC relations tied to a specific change, use the
Each call should only use either
change_identifieris a unique identifier from the original change tool. It is not the BigPanda system id. In the BigPanda console, you can find the
change_identifierunder the Key field of the Root Cause Changes table.
Current Suspects & Matches Only
When retrieving RCC relations for a change, if the change is not currently associated with any incidents as a suspect or match, no results will be returned.
All BigPanda APIs require Bearer Token Authorization in the call headers.
This API uses the User API Key type of Authorization token.