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Retrieve All RCC Relations (for an incident or change)

get https://api.bigpanda.io/resources/v2.0/rcc

Retrieves the schema definitions for all RCC relations.

You can retrieve all RCC relations for a specific incident or change.

To retrieve all RCC relations tied to a specific incident, use the incident_id and optional include fields.

To retrieve all RCC relations tied to a specific change, use the change_identifier and include_history fields.

Each call should only use either incident_id or change_identifier.

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The change_identifier is a unique identifier from the original change tool. It is not the BigPanda system id. In the BigPanda console, you can find the change_identifier under the Key field of the Root Cause Changes table.

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Current Suspects & Matches Only

When retrieving RCC relations for a change, if the change is not currently associated with any incidents as a suspect or match, no results will be returned.

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Authentication

All BigPanda APIs require Bearer Token Authorization in the call headers.

This API uses the User API Key type of Authorization token.

Sample Calls

curl --request GET \
     --url https://api.bigpanda.io/resources/v2.0/rcc?incident_id={incident_id} \
     --header 'Content-Type: application/json' \
     --header 'Authorization: Bearer <USER API KEY>'

curl --request GET \
     --url https://eu-api.bigpanda.io/resources/v2.0/rcc?incident_id={incident_id} \
     --header 'Content-Type: application/json' \
     --header 'Authorization: Bearer <USER API KEY>'

curl --request GET \
     --url https://api.bigpanda.io/resources/v2.0/rcc?change_identifier=CHS48476739&include_history=true \
     --header 'Content-Type: application/json' \
     --header 'Authorization: Bearer <USER API KEY>'

curl --request GET \
     --url https://eu-api.bigpanda.io/resources/v2.0/rcc?change_identifier=CHS48476739&include_history=true \
     --header 'Content-Type: application/json' \
     --header 'Authorization: Bearer <USER API KEY>'
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