All BigPanda APIs require Bearer Token Authorization in the call headers.
This API uses the Org Token type of Authorization token.
Closing an alert in BigPanda does not close the alert in the source system.
Recommended best practice
Before sending a request to resolve an incident, use Retrieve Incident to check whether it is already resolved. If you attempt to resolve an incident that is already resolved, the API will return an error code notifying you of the conflict.