SCIM Users

The BigPanda SCIM Users API enables users to provision and manage user accounts and roles.

The SCIM Users API is a tool to help you manage users in the BigPanda system, enabling you to bulk manage even large and complex userbases. SCIM specifications allow you to leverage an existing Lightweight Directory Access Protocol (LDAP), external directories, or SSO integrations.


The SCIM Users API is based on the open standard System for Cross-domain Identity Management (SCIM): Protocol 1.1. SCIM is an open standard used for automating the exchange of user identity information between identity domains or IT systems. Its purpose is to facilitate and ease the management of user identities in cloud based applications. BigPanda uses JSON-based formats for SCIM.

Relevant Permissions

Roles with the following permission can use the SCIM Users API:

User ManagementView, add, edit and delete Users in BigPanda Settings and the SCIM Users API.

Permission access levels can be adjusted by selecting either View or Full Access. To learn more about how BigPanda's permissions work, see the Roles Management guide.


Authentication Necessary

All BigPanda APIs require Bearer Token Authorization in the call headers.

This API uses the User API Key type of Authorization token.


Rate Limitations

To maintain quality of service, the Incidents API is limited to 2 requests per route, per second.
Additional requests will return a 429 response code and the request will need to be retried.

Available Objects & Actions

The SCIM Users API provides the following objects:

ObjectDescriptionSupported MethodsAPI Endpoint
UserDefines the schema for configuring a User AccountPOST, GET, PATCH, DELETE
Service Provider Config ObjectDefines the schema for the Service Provider Configuration ObjectGET

Use the SCIM Users API to perform these actions:

Retrieve ConfigurationGET
Retrieves the service provider configuration details of BigPanda's SCIM API
Retrive User SchemaGET
Retrieves the User Schema details for the SCIM API
Retrieve All SchemasGET
Retrieves all schemas associated with the SCIM API
Retrieve User by IDGET
Retrieves a specific user schema
Retrieve UsersGET
Retrieves a list of all users within the organization
Create UsersPOST
Creates a new user
Update UserPATCH
Updates field values for a user
Delete UserDELETE
Deactivates a user account in the system