This feature is currently only available through the Beta program and is not released for general availability. To request access to the Beta program, contact [email protected].
Roles with the following permissions can access Incident Tags:
Read-only - View the Incident Tags section of the BigPanda Settings.
Full access - View, create, edit and delete incident tags in the Incident Tags section of the BigPanda Settings.
Read-only - View the Priority incident tag on incidents in some or all environments.
Full access - View, add, edit or remove the Priority incident tag.
Roles with the following permissions can access the Priority incident tag:
- Customize - Add additional information to your incidents that is specifically relevant to the needs of your organization.
- Collaborate - Mark incidents by user so you can see who is handling them at first glance.
- Prioritize - Assign a sortable priority tag to your incidents to keep track of the incidents that need attention first.
Configure Incident Tags in the BigPanda Settings to attach additional parameters to your incidents, adding context specific to your organization. Incident tags can be added and edited directly from the BigPanda UI or using the Incident Tags API. For example, you can create and assign the Priority incident tag to mark which incidents need attention first.
Updated 3 months ago