Use the Automated Incident Analysis API to generate AI summaries from external tools.
Advanced Insight Module
This feature is part of the Advanced Insight Module. If your organization has not purchased this module, you may not have access to the feature.
If you are interested in upgrading to the Advanced Insight Module, contact your BigPanda account team.
Automated Incident Analysis leverages large language model AI to provide plain-language incident titles, detailed descriptions, and probable root cause analyses built from enriched, actionable incident data.
You can use the Automated Incident Analysis API to generate and re-generate incident summaries without using the BigPanda console. This is helpful when you'd like to generate a summary for a specific incident in an environment where automatically generated analyses are not enabled.
Authentication
All BigPanda APIs require Bearer Token Authorization in the call headers.
This API uses the User API Key type of Authorization token.
Rate limitations
To maintain quality of service, the Incidents API is limited to 5 requests per route, per second. If an incident analysis is currently running, another request cannot be sent. Each incident can be analyzed up to 5 times.
Additional requests will return a 429 response code and the request will need to be retried.
Relevant Permissions
Roles with the following permissions can use the Automated Incident Analysis API:
| Permission | Description |
|---|---|
| Environment - Incident Actions | Full access Ability to perform actions on all enrichment tags and incidents (assign, snooze, share, comment), minus environment configuration in the specified environment(s). |
Permission access levels can be adjusted by selecting either View or Full Access. To learn more about how BigPanda's permissions work, see the Roles Management guide.
Available Action
Use the Automated Incident Analysis API to perform the following action:
| Action | Definition | Description |
|---|---|---|
| Generate an AI Analysis | POST /resources/v2.0/environments/{environment_id}/incidents/{incident_id}/ai/analysis | Generate or regenerate an AI analysis for a specific incident. |