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Integration Configuration APIs

API

Description

Inbound Integrations Configuration

Create and manage configuration for inbound email integrations and Open Integration Manager integrations.

Integration Troubleshooting

Retrieve logs and metrics from various BigPanda integrations.

Outbound Integrations

Configure webhooks to build custom integrations with messaging, ticketing, or other collaboration systems.

Relevant Permissions

Roles with the following permissions can access the BigPanda Integrations tab and Integration configuration:

Role Name

Description

Integrations

Manage BigPanda Integrations in the BigPanda Integrations tab.

Alert Enrichment

View and use the Alert Enrichments UI and API.

Permission access levels can be adjusted by selecting either View or Full Access. To learn more about how BigPanda's permissions work, see the Roles Management documentation.

Inbound Integrations

Create and manage configuration for inbound email integrations and Open Integration Manager integrations.

API rate limitations

To maintain quality of service, BigPanda APIs are limited to 5 requests per second. Additional requests will return a 429 response code and the request will need to be retried.

Inbound Integrations Configuration

Authentication

All BigPanda APIs require Bearer Token Authorization in the call headers.

This API uses the Org Token type of Authorization token.

BigPanda recommends adding Authentication headers only in the secure tool you use to make API calls.

OIM V1

Authentication

All BigPanda APIs require Bearer Token Authorization in the call headers.

This API uses the Org Token type of Authorization token.

BigPanda recommends adding Authentication headers only in the secure tool you use to make API calls.