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Incidents v1

Authentication

All BigPanda APIs require Bearer Token Authorization in the call headers.

This API uses the Org Token type of Authorization token.

BigPanda recommends adding Authentication headers only in the secure tool you use to make API calls.

Example 1. Retrieve an incident
curl --request GET \
     --url https://api.bigpanda.io/resources/v1.0/incidents/1235553b6789c12d3efg45h \
     --header 'Authorization: Bearer <ORG TOKEN>' \
     --header 'Accept: application/json' \
     --header 'Content-Type: application/json; charset=utf8' \
curl --request GET \
     --url https://eu-api.bigpanda.io/resources/v1.0/incidents/1234555b6789c12d3efg45h \
     --header 'Authorization: Bearer <ORG TOKEN>' \
     --header 'Accept: application/json' \
     --header 'Content-Type: application/json; charset=utf8' \


Example 2. Retrieve an incident with expanded alert data
curl --request GET \
     --url https://api.bigpanda.io/resources/v1.0/incidents/1234a5556789c12d3efg45h?expand=alerts \
     --header 'Authorization: Bearer <ORG TOKEN>' \
     --header 'Accept: application/json' \
     --header 'Content-Type: application/json; charset=utf8' \


Example 3. Resolve or add a comment to an incident
curl --request POST \
     --url https://api.bigpanda.io/resources/v1.0/incidents/1e5555ed5fow65ieof018f8 \
     --header 'Authorization: Bearer <ORG TOKEN>' \
     --header 'Accept: application/json' \
     --header 'Content-Type: application/json' \
     --data '{ "resolved": true, "comments": "ServiceNow ticket was resolved" }'
curl --request POST \
     --url https://eu-api.bigpanda.io/resources/v1.0/incidents/1e5555ed5fow65ieof018f8 \
     --header 'Authorization: Bearer <ORG TOKEN>' \
     --header 'Accept: application/json' \
     --header 'Content-Type: application/json' \
     --data '{ "resolved": true, "comments": "ServiceNow ticket was resolved" }'


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