Jira
BigPanda's native Jira application allows you to manage BigPanda incidents in Jira and use data from Jira in BigPanda's root cause analysis. Configure multiple Jira Software integrations via the same application, right from your Jira site. The available integrations fall into two categories:
Jira Software automatically creates new Jira Issues from BigPanda incidents. When an incident is shared through the Jira integration, an issue is created in Jira with details of the correlated alerts and a link to the BigPanda incident.
Jira Changes sends BigPanda all new and updated issues that match the specified JQL filter. This change data is processed and normalized, then sent to the BigPanda console to support root cause analysis.
App installation required prior to creating integrations
The BigPanda app must be installed from the Atlassian Marketplace and authenticated in your Jira site before successfully. Follow these steps to get started.
To learn more about the Jira integration, see the BigPanda for Jira BigPanda University Course.