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Introduction to BigPanda APIs

BigPanda APIs allow you to integrate with external tools and manage incidents and BigPanda elements in bulk. They are a core tool for self-service driven customers and empower custom solutions and deep 2-way integrations.

Checkout the BigPanda Postman library here.

The Postman library works best with standard postman environments. Download the appropriate environment and apply it to your postman account before uploading the library:

Available APIs

The following BigPanda APIs are available:

Integrate a tool with BigPanda

API Documentation	Description
Inbound Integrations Configuration	Create and manage configuration for inbound email integrations and Open Integration Manager integrations.
Integration Troubleshooting	Retrieve logs and metrics from various BigPanda integrations.
Outbound Integrations	Configure webhooks to build custom integrations with messaging, ticketing, or other collaboration systems.

Send data to BigPanda

API Documentation	Description
Alerts	Build a custom integration between BigPanda and your monitoring system or send alerts to the Open Integration Manager via API.
OIM Alerts	Build a custom integration between BigPanda and your monitoring system or send alerts to the Open Integration Manager via API.
Changes (RCC)	Connect your organization's change records to BigPanda.

Manage recent alerts and incidents

API Documentation	Description
Batch Alert Resolver	Resolve individual alerts in bulk.
Incidents V2	Retrieve incident data, merge incidents, or add comments to incidents in BigPanda
Incidents (Deprecating soon)	Retrieve incident data or update an existing incident.

Manage how incidents are created and displayed

API Documentation	Description
Automated Incident Analysis	You can use the Automated Incident Analysis API to generate and re-generate incident summaries without using the BigPanda console.
Alert Enrichment V2.1	Define alert tags and enrichment maps that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans.
Alert Enrichment V2	Define alert tags and enrichment maps that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans.
Alert Enrichment V1 (Deprecating soon)	Define custom tags that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans.
Incident Tags	Assign tags to your incidents.
Incident Tags Definitions	Configure automatic tag rules.
Correlation Patterns	Define how alerts are clustered into BigPanda incidents.
Environments	Define environments and environment groups based on incident properties such as source, severity, or alert data.
Maintenance Plans V2	Define time windows that parallel infrastructure changes of respective monitored services. Manages the suppression-type Maintenance Plans in the UI.
Alert Filters	Define time windows that parallel infrastructure changes of respective monitored services. Manages the post-enrichment Alert Filtering in the UI.
Topology UI	Customize the visual presentation of the topology graph.

Manage system access

API Documentation	Description
Audit Logs	Report on changes made to BigPanda resources.
Roles	Manage user roles within BigPanda.
SCIM Users	Enables users to provision and manage user accounts and roles.

In this section: