Advanced Insight Module

BigPanda’s Advanced Insight Module takes the overwhelming volume of context-rich incident data and surfaces actionable, plain-language insights for your team. Using generative AI and rich historical insights, the Advanced Insight Module can confidently and precisely determine incident impact. Use data from your entire IT stack to generate enriched context summaries that describe priority, scope, and assignment teams.

Leverage AI-powered insights backed by clear reasoning across your IT environment to deliver unified, full-context incident data to operations and ITSM teams to expedite triage and reduce MTTR. Get the complete picture every time to investigate and respond quickly and consistently, keeping services online.