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Batch Alert Resolution

The Batch Alert Resolution API allows you to resolve BigPanda alerts individually or in bulk.

For each alert listed in the array, BigPanda schedules the status to set to 'ok', resolving the alert.

If all alerts within an incident are resolved, the incident will resolve as normal. If BigPanda receives a status update other than 'ok' within the reopen window, the alert and incident will reopen as normal.

Validation

No validation happens during job scheduling to note bad alert ids. During resolution, bad ids are logged at the alert level, but ignored.

Environment ID

The environment ID can extracted from the URL of the BigPanda console in browser, or it can be retrieved through the Environments API.

Alert IDs

Alert IDs can be found using the Incidents V2 API. Use the Search Incidents or Retrieve Incidents by ID call to retrive a list of alert IDs from within an incident.

Batch Alert Resolution

Authentication

All BigPanda APIs require Bearer Token Authorization in the call headers.

This API uses the User API Key type of Authorization token.

BigPanda recommends adding Authentication headers only in the secure tool you use to make API calls.