Install the BigPanda Agent for RedHat or CentOS
Python compatibility
To use the Open Integration Manager for Agent-based integrations, Python version>= 3.8.0 and an Agent version >= 10.2 are required.
Prerequisites
python >= 3.8.0 is required for the latest version of the BigPanda Agent, and will be installed by the BigPanda Agent installer if it does not exist.
Note: Access to JFrog, pypi, and yum repositories are required to install all dependencies.
Create an App Key
Create an app key in BigPanda.
Integration specific
You'll need a separate app key for each integrated system.

App Key Configuration in BigPanda
Install the BigPanda Agent on RedHat or CentOS
Configure the BigPanda Agent
Generate the agent's configuration file:
$ sudo bigpanda-config --init --token <Your Org Bearer Token> $ sudo bigpanda-config --add listener --app-key <Your App Key>
When prompted, specify the locations of <integration_name>.log
, status.dat
, and objects.cache
files.
The script output should look like this:
Log File Path: /var/log/icinga/icinga.log Status Dat Path: /var/cache/icinga/status.dat Objects Cache Path: /var/cache/icinga/objects.cache
Of course, the actual paths will depend on your installation.
Update Permissions
Give the agent read permissions to the objects.cache
, status.dat
and log
files. A possible way to do it:
$ sudo usermod -a -G "<GROUP OF OBJECT CACHE FILE>,<GROUP OF LOG FILE>,<GROUP OF STATUS DAT FILE>" bigpanda
Start the BigPanda Agent
Start the BigPanda agent service by running the following command:
$ sudo systemctl start bigpanda
if systemd is not installed, use the alternative command.
$ sudo service bigpanda start
Verify the agents have started:
$ systemctl status bigpanda
Troubleshooting
You should have the bigpanda
directory with the bigpanda.conf
config file located at /etc/bigpanda/bigpanda.conf
.
If the configs are missing or the package did not set up correctly, stop the service the and reinstall the package.
$ sudo systemctl stop bigpanda
if systemd is not installed, use the alternative command:
$ sudo service bigpanda stop
To reinstall the package:
$ sudo yum reinstall -y bigpanda
Uninstall the BigPanda Agent from RedHat or CentOS
Connect to the server where you want to uninstall the BigPanda Agent package. You must have root privileges.
Run the following commands.
sudo yum remove bigpanda-agent
sudo rm /etc/yum.repos.d/bigpanda.repo
Uninstall the BigPanda Agent manually
Package will not be removed from package manager's database
This method does not remove the package from your package manager's database. Consider using this information to verify that the Agent files are completely removed.
Stop the BigPanda service by running the following command:
sudo service bigpanda stop
Remove the BigPanda python module from the Python3 library. This library is usually located in
/usr/lib/python<VERSION>/site-packages/bigpanda
or/usr/lib/python<VERSION>/dist-packages/bigpanda
.You can verify site package locations with the following commands:
$ python3 -m site $ pip3 list -v
Remove the following files:
/usr/bin/bigpanda-agent/
usr/bin/bigpanda-config
etc/init/bigpanda.conf
etc/init.d/bigpanda
/etc/bigpanda
var/log/bigpanda
var/lib/bigpanda
var/run/bigpanda
Using the find command can help locate files
Use the find command to help locate files:
$ sudo find / -name bigpanda*
Remove the BigPanda user and group by running the following commands:
sudo userdel -r bigpanda sudo groupdel bigpandav