Install the BigPanda Agent for Debian or Ubuntu

Python compatibility

To use the Open Integration Manager for Agent-based integrations, Python version>= 3.8.0 and an Agent version >= 10.2 are required.

Prerequisites

python >= 3.8 and python-pip3 should be installed prior to installing the bigpanda-agent package.

Note: Access to JFrog, pypi, and yum repositories are required to install all dependencies.

Create an App Key

Create an app key in BigPanda.

Integration specific

You'll need a separate app key for each integrated system.

https://files.readme.io/9865f2f-Integrations_App_Key_Creation.jpg

App Key Configuration in BigPanda

Install the BigPanda Agent on Debian or Ubuntu

Connect to the host where your server is installed, and install the BigPanda agent package.

Ensure packages are installed prior to downloading the BigPanda agent package:
```
$ sudo apt update && sudo apt install -y gnupg2 curl lsb-release
```

Add the BigPanda repository and download the OpenPGP key:

    $ echo deb https://bigpandaio.jfrog.io/artifactory/int-deb `lsb_release -c -s` main | sudo tee /etc/apt/sources.list.d/bigpanda.list
    $ curl -sL https://bigpandaio.jfrog.io/artifactory/api/security/keypair/bigpanda/public | gpg --dearmor | sudo tee /etc/apt/trusted.gpg.d/bigpanda.gpg > /dev/null

The --dearmor option is for unpacking input from an OpenPGP ASCII armored key.
Since apt-key is marked to be deprecated on future releases of Debian or Ubuntu, it is preferred to manage keyring files in trusted.gpg.d instead.

Note: apt-key can still be used in place of OpenPGP, but it is less secure.

$ curl -sL https://bigpandaio.jfrog.io/artifactory/api/security/keypair/bigpanda/public | sudo apt-key add -

Update the repo list and install the BigPanda agent package.
```
$ sudo apt update
$ sudo apt install -y bigpanda-agent
```
Note: For the OIM, bigpanda-agent v10.0.0+ is required.

Troubleshooting:

Error:

E: The method driver /usr/lib/apt/methods/https could not be found.
N: Is the package apt-transport-https installed?

Solution:

$ sudo ln -sf /usr/lib/apt/methods/http /usr/lib/apt/methods/https
$ sudo apt install -y apt-transport-https
$ sudo apt update

The agent is installed using a virtual environment, so the virtualenv package is installed by either yum/apt-get or pip , and gets installed by the installer. You could also pre-install this package.
All packages are installed in the virtual environment, which is located at /opt/bigpanda/venv.
To work within the virtual environment, you need to activate it, source /opt/bigpanda/venv/bin/activate.
Once activated, you can view all python packages within the virtual environment, pip list.
Python packages, including the bigpanda module, are installed in the virtual environment, /opt/bigpanda/venv/lib/<python version>/site-packages/ or /opt/bigpanda/venv/lib64/<python version>/site-packages/.
Once you’re done working with the virtual environment, you deactivate it with the deactivate command.
All bigpanda binaries in /usr/bin/ now call the virtual environment, and should point to /opt/bigpanda/venv/bin/python3 to access installed packages.
If you need to reinstall packages, or update a package, do so with the following workflow:

Activate the virtual environment:
```
source /opt/bigpanda/venv/bin/activate
```

Install packages into the virtual environment, this should be calling:

/opt/bigpanda/venv/bin/pip
pip install -r /etc/bigpanda/agent/requirements.txt

Deactivate the virtual environment
```
deactivate
```

Configure the BigPanda Agent

Generate the agent's configuration file:

$ sudo bigpanda-config --init --token <Your Org Bearer Token>
$ sudo bigpanda-config --add listener --app-key <Your App Key>

When prompted, specify the locations of <integration_name>.log, status.dat, and objects.cache files.

The script output should look like this:

Log File Path: /var/log/icinga/icinga.log
Status Dat Path: /var/cache/icinga/status.dat
Objects Cache Path: /var/cache/icinga/objects.cache

Of course, the actual paths will depend on your installation.

Update Permissions

Give the agent read permissions to the objects.cache, status.dat and log files. A possible way to do it:

$ sudo usermod -a -G "<GROUP OF OBJECT CACHE FILE>,<GROUP OF LOG FILE>,<GROUP OF STATUS DAT FILE>" bigpanda

Start the BigPanda Agent

$ sudo service bigpanda start

Uninstall the BigPanda Agent from Debian and Ubuntu

Connect to the server where you want to uninstall the BigPanda Agent package. You must have root privileges.

Run the following commands:

```
sudo apt-get purge bigpanda-agent
```

sudo rm /etc/apt/sources.list.d/bigpanda.list

```
sudo apt-get update
```

Uninstall the BigPanda Agent manually

Package will not be removed from package manager's database

This method does not remove the package from your package manager's database. Consider using this information to verify that the Agent files are completely removed.

Stop the BigPanda service by running the following command:
```
sudo service bigpanda stop
```
Remove the BigPanda python module from the Python3 library. This library is usually located in /usr/lib/python<VERSION>/site-packages/bigpanda or /usr/lib/python<VERSION>/dist-packages/bigpanda.
You can verify site package locations with the following commands:
```
$ python3 -m site
$ pip3 list -v
```
Remove the following files:
- /usr/bin/bigpanda-agent/
- usr/bin/bigpanda-config
- etc/init/bigpanda.conf
- etc/init.d/bigpanda
- /etc/bigpanda
- var/log/bigpanda
- var/lib/bigpanda
- var/run/bigpanda
Using the find command can help locate files
Use the find command to help locate files: $ sudo find / -name bigpanda*
Remove the BigPanda user and group by running the following commands:
```
sudo userdel -r bigpanda
sudo groupdel bigpandav
```

In this section: