Sentry
Send monitoring events from Sentry to BigPanda.
| Supported Versions | Type | Authentication Type |
|---|---|---|
| SaaS Deployments | Webhook | Org Bearer Token |
A webhook is configured in Sentry, forwarding all alerts to the Sentry integration. The integration then normalizes the alerts and sends them into BigPanda to be processed and correlated with related alerts, creating and maintaining up-to-date incidents in BigPanda.
Key Features
- Clean up and organize Sentry alerts by automatically grouping related events.
- Assign alerts to team members and track their activities in real time.
Install the Integration
Administrators can install the integration by following the on-screen instructions in BigPanda.
Sentry Data Model
BigPanda normalizes alert data from Sentry into tags. You can use tag values to filter the incident feed and to define filter conditions for Environments. The primary and secondary properties are also used during the deduplication and correlation processes.
Default Tag Mapping
| Attributes | Tag |
|---|---|
| incident_key | Service and Culprit When Culprit is not included in the payload, only Service is used. |
| primary_property | Service |
| secondary_property | Check |
| sentry url | url |
| project_name | project_name |
Deactivate the Integration in BigPanda
If you want to stop sending data to BigPanda but don’t want to delete your integration, you can temporarily deactivate it.
To deactivate an integration:
- In BigPanda, navigate to the Integrations tab and select the desired integration from the list. This will open integration details on the right side of the window.
- At the top of the integration details, click the Active/Inactive toggle next to the application name to change the status of the integration.
Alert Resolution for Inactive Integrations
Any active alerts belonging to an inactive integration must be manually resolved or they will stay in the system until the auto-resolve window is reached.
Uninstall the Integration
Deleting an integration requires changes to both the integrated system and BigPanda. You must uninstall the integration on the integrated system and then delete the integration from BigPanda.
When replacing an existing integration with a new tool or system, we recommend configuring the new integration first to ensure no data is lost.
Stop Sending Data to BigPanda
On the integrated system, disable any settings that send data to BigPanda.
Manually resolve any open alerts sent from the integration to remove the associated incidents from your incident feed. These incidents will not automatically resolve without an ok status from the original sending integration.
Delete the Integration in BigPanda
- In BigPanda, navigate to the Integrations tab and select the desired integration from the list.
- In the integration details on the right of the page, click the trash icon, then confirm you want to delete the integration. The integration will then be removed immediately.
Alert Resolution for Deleted Integrations
All active alerts from the integration will be resolved after deletion.
️Data Removal
This procedure does not remove any data from the integrated system.
Updated 5 months ago