What's New: Enrichment Preview Improvements, Get Activities API Endpoint
What's New: BPFL - Filter Function, Self Service Email Parser, Mobile Improvements
What's New: Settings Menu Change, Invite User Updates
What's New: Correlation Patterns API, UI Facelift
What's New: Updated ServiceNow App, Incidents API V2, Improved API Reference Hub, Enrichment Preview Performance Improvements
The docs site API Reference Hub is updating to add functionality and make understanding BigPanda APIs simpler.
The BigPanda ServiceNow App now supports even more functionality to deepen and improve the management of ServiceNow incidents. This latest version includes new features for:
What's New: AppDynamics V2.0, Incident Tags Increased Data Retention, AutoShare on Environment Change
We are happy to announce the upcoming General Availability of Automatic Incident Triage (AIT). AIT simplifies and shortens triage by automatically adding actionable business context to incidents. You can define conditions to automatically calculate incident tag values, and trigger workflows both within BigPanda and external collaboration tools based on tag values to streamline the incident management lifecycle.
AutoShare enables you to configure rules to automatically share BigPanda incidents to your collaboration and ticketing tools. As incidents are assigned to an environment, AutoShare rules escalate the incident through email, SMS, Jira tickets, or more.