Navigate the ADR and L1 Agent Single-Pane App
Learn to navigate sections of the BigPanda Agentic Detection and Response (ADR) and L1 Agent UI:
The Unified Search Tab
Take a Tour
Click the module below to view an interactive tour of the Unified Search Tab.
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[/block]Key Features
Search BigPanda incidents for specific comments, sharing info and/or current and historical data by timeframe, keyword/phrase, and/or tag value. Historical data up to three months old can be searched.
Search monitoring data across multiple source systems at the same time.
Visualize the life cycle of relevant incidents using timelines embedded in search results.
Use BigPanda Query Language (BPQL) to create advanced queries and find values in any standard or custom tag.
Filter and sort results to target the most relevant data.
Export search results to a CSV or JSON file.
Navigate the Unified Search Tab
Unified Search can be accessed from within the BigPanda UI by clicking the Unified Search tab.
Field | Description | Related Links |
|---|---|---|
1 - Search Bar | Enter a BPQL query into the search bar to find relevant incidents. Search incidents by alerts, comments, incident tags, assignee, or snooze status. | |
2 - Search Filters | Filter the search results by: - Environment - Source - Date | |
3 - Sort Results | Sort the search results by: - Last changed date - Time when the incident was last updated - Priority - Incidents with the highest or lowest priority level - Status - Current severity status of the incident - Alert time - The time the first alert in the incident was received - No. of Alerts - Number of active alerts in the incident(s) - Duration - Incidents with the longest or shortest duration | |
4 - Expand/Collapse All | By default, all incident matching your query appear with the timeline view collapsed. You can click the Expand All button to expand the timeline view of all incidents. | |
6 - Matching Incidents | The incidents matching your query appear in a list below the search filters. Click the downwards-facing arrow on the right side of an incident to expand the timeline. Click View Incident to open the incident details pane. Use the action icons to Comment, Share, or Snooze an incident. Use the date drop down menu to select the timeline date range. Click Export to export the incident information to a CSV or JSON file. |
Next Steps
Learn more about Searching in BigPanda
Learn about navigating the The Dashboards Tab
Dig into search tips with BigPanda Query Language
The Dashboards Tab
Dashboard Navigation
To access BigPanda Dashboards, sign in to the BigPanda UI and select the Dashboards Tab.
Live Dashboard
Field | Description | Related Documentation |
|---|---|---|
1 - Dashboard Selection Pane | Choose a dashboard to display. | |
2 - New Dashboard | Click the blue New Dashboard icon to create a new dashboard. | |
3 - Filter | Filter the dashboard selection pane to find a specific dashboard. | |
4 - Collapse Dashboard Selection Pane | Click the blue arrow to completely minimize the pane. | |
5 - Dashboard Name and Star Icon | The name of the dashboard appears. Click the Star icon next to the title to add the dashboard to the list of starred dashboards. Starred dashboards appear at the top of the Dashboard Selection Pane. | |
6 - Widgets | Dashboard widgets appear in the main display pane of the screen. Widgets display information about active incidents in BigPanda. To resize a widget, hover over the right corner and click the Resize widget icon. You can select from Small, Medium, or Large. | |
7 - Dashboard Defaults | The selected sort order and chart time frame. | |
8 - Edit | Click Edit to open the Edit Dashboard screen. Within this screen, you can adjust the dashboard name, widget type, sort order, time frame, and selected environments. |
Next Steps
Learn more about Using the Live Dashboard
Learn about navigating the The Analytics Tab
Dig into analytics options with BigPanda Analytics
The Analytics Tab
Navigation Pane
Your dashboards may be organized into folders in the left pane. Simply click a folder name to expand the list of dashboards in that folder. Click the folder name again to hide the individual report names.
 |
Navigation Pane
Field | Description |
|---|---|
1 - Search | Search for a specific dashboard. |
2 - Folder | Individual dashboards are organized into folders. |
3 - Dashboard | The available dashboards appear within folders. Click a dashboard name to view the dashboard. |
4 - Options | Click the three dots icon to the right of the dashboard name to view options. From the options flyout, you can download a dashboard or restore a dashboard. |
Dashboards Screen
Unified Analytics organizes your data into focused dashboards, making it easy to see an overview of monitoring impacts, drill down into specific tools, or identify actionable incident trends. Each dashboard offers an on-demand snapshot of your data for a specific period of time, helping you visualize historical trends in your monitoring data and identify problem areas in your infrastructure.
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Dashboards View
Field | Description |
|---|---|
1 - Dashboard Title | The unique name of the dashboard. |
2 - Last Updated Date | The date and time that the dashboard was last updated. |
3 - PDF Report Settings | Click the PDF icon to open the PDF Report Settings screen. From this screen, you can edit the paper size, orientation, header settings, and footer settings. |
4 - Options | Click the three dots icon to view options. From the flyout menu, you can restore or download the dashboard. |
5 - Widgets | Widgets are easy to read, individually managed data visualizations within Unified Analytics. Widgets may include charts, graphs, and tables. |
Widgets
Dashboards are made up of widgets, or individual data visualizations. Widgets are easy to read, individually managed components within Unified Analytics. Widgets may include charts, graphs, and tables. Each dashboard is configured to show a specific group of widgets to make visualizing business impact easy.
 |
Analytic Widget
Field | Description |
|---|---|
1 - Widget Title | The name of the widget. |
2 - Full Details | Click the information icon (i) to view the full details of the widget. The last refreshed date and tags used in the widget are displayed. Click the refresh icon to refresh the data. |
3 - Full Screen | Click the expand icon to view the widget in full-screen mode. |
4 - Options | Click the three dots icon to download the widget. The widget can be downloaded as either an image or CSV file. |
Filters Pane
Filters are managed in the right Filters pane. All filters currently configured for the dashboard appear in the filters list. Each filter shows the configured settings that will apply when the dashboard is published or shared.
 |
Filters Pane
Field | Description |
|---|---|
1 - Filter Options | Click the three dots icon to set the default filters. |
2 - Filters | The filters currently configured for the dashboard appear in the list. |
3 - Edit Filter | Click the pencil icon to edit the filter. |
4 - Disable Filter | Click the blue toggle icon to disable or enable a filter. |
Report Manager
Report Manager is a highly flexible centralized location where you can set up advanced reporting schedules, including hourly, weekly, and monthly reporting options with custom end dates. You can choose specific filters for your dashboards before sending them, and customize the email template and report format.
Users with the Dashboard Designer permission can access Report Manager within the Analytics tab. Navigate to the bottom right corner of the Unified Analytics screen and click the Report Manager button.
Report Manager
Field | Description |
|---|---|
1 - Search | Enter a term into the search bar to look for reports by keyword or name. |
2 - Add New Reports | Click the button to schedule and create a new report. |
3 - Report List | Displays the reports that have been created. You can sort or filter the list by clicking the top of each column. To edit a report or send an unscheduled report, click the three dots icon on the far right in the list. |
Next Steps
Learn more about using Unified Analytics
Learn about viewing dashboards in Unified Analytics
Dig into analytics options with BigPanda Analytics
The Integrations Tab
Take a Tour
Click the module below to view an interactive tour of the Integrations Tab.
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[/block]Integrations Tab
The Integrations tab provides a centralized place to manage your integrations with BigPanda.
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The Integrations Tab
Field | Description | Related Links |
|---|---|---|
Left Pane | Lists basic information about each installed integration and provides a filter to search for a specific integration. | |
Integration Details | Appears if an integration is selected. Shows detailed information about the integration selected in the left pane. You can see the status, review the configuration instructions, or delete the integration. |
Integrations List Item
Integrations list items appear in the left pane of the Integrations tab.
 |
Integrations List Items
Field | Description | Related Links |
|---|---|---|
Status Indicator | Displays a colored ribbon on the left to indicate whether the integration is active. A green ribbon is active, a grey ribbon is inactive. | |
System | Shows the integration type, such as Nagios or Zabbix. | |
Name | Shows the integration name, such as Production. | |
Activity Summary | Shows a summary of recent activity for the integration: If an inbound integration has not received data, the No Data label will appear. Last event displays the date and time when the last event was received. The updated date shows when the integration configuration was last updated. |
Integration Details
To view integration details, navigate to the left pane of the Integrations tab. Select an integration from the list. The Integration Details opens in the right pane.
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Integration Details
Field | Description | Related Links |
|---|---|---|
System | Shows the integration type (such as Nagios or Zabbix). | |
Active Toggle | If you want to stop sending data to BigPanda but don’t want to delete your integration, you can temporarily deactivate it. | |
Configuration | Opens the integration instructions and the OIM configuration screen, when applicable. | |
Troubleshoot | Opens the integration troubleshooting screen. | |
Delete | If the integration selected is an inbound integration, this button deletes the integration. If the integration selected is an outbound integration, this button sends a request to the BigPanda support team to delete the integration. | |
ID | Shows the integration ID. The integration ID can be used in BPQL, search, and API calls. | |
App Key | Shows the unique identifier for the integration, if applicable. | |
Auto-Resolve | The time frame for automatic alert resolution. Alerts will be flagged for auto-resolution only if they have not been updated within the auto-resolve time frame. | |
Data Overview | Appears for inbound integrations. Shows the date and time of the first event received, and the last event received. |
Create a New Integration Screen
To create a new integration, navigate to the Integrations tab and click the blue New Integration button. The Create New Integration screen opens, where you can browse or search for an integration to add.
 |
Create a New Integration
Field | Description | Related Links |
|---|---|---|
Tabs | Filters the list of available integrations by type. | |
Search | Filters the list of available integrations by the search term. Enter the name of your tool to find it quickly. | |
Available Integrations | Shows all available integrations that match the selected tab and the search term. Select an integration to open the installation instructions. |
Next Steps
Learn more about Integrating Tools with BigPanda
Learn about navigating the BigPanda Settings
Dig into integration options with Standard Integrations
BigPanda Settings
Settings
The BigPanda Settings menu contains configuration pages as available to you and your role.
From within the Settings screen, select from the list of options.
Settings Menu
Data Processing
Section | Description | Related Links |
|---|---|---|
Alert Enrichment | Create and manage alert tags. You can create extraction, composition, mapping, or multi-type tags within this screen. | |
Enrichment Maps | Import enrichment maps, and update mapping schemas. Enrichment maps add tags to incoming alerts based on matching columns in a CSV file. The mapping schema defines rules about how the system should interpret the enrichment map file. | |
Alert Filtering | Create and manage alert filters. Alert filters allow you to prevent low-relevancy alerts from being correlated into incidents. | |
Alert Correlation | Create and manage correlation patterns. Correlation patterns match incoming events to incidents in BigPanda. | |
Incident Enrichment | Create and manage incident tags. Incident tags add additional enrichment and metadata to incidents in BigPanda. | |
AutoShare | Create and manage conditions for automatically sharing incidents from BigPanda. Incidents can be shared through email or integrated channels to notify your team of critical issues, automatically create tickets, or loop in team members who don’t use BigPanda. | |
Planned Maintenance | Create and manage maintenance plans. Maintenance plans automatically silence noisy alerts during system maintenance periods. |
Access Management
Section | Description | Related Links |
|---|---|---|
User Management | Create and manage users, and assign users to roles. | |
Roles Management | Create, manage, and customize roles to limit access to your organization’s data. | |
Single Sign-On | Configure and manage the connection to your organization’s third-party SSO provider. | |
SSO Configuration | Configure and manage settings related to Just-In-Time (JIT) provisioning and SAML mapping. | |
API Keys | Create and manage API keys. |
System Preferences
Section | Description | Related Links |
|---|---|---|
Alert View | Create and manage alert views. Alert views allow you to customize the alert tags that display in the console. |
Administration
Section | Description | Related Links |
|---|---|---|
Audit Log | Track BigPanda configuration changes from within the UI. Using the Audit Log, admins can search for specific actions and filter the list of actions based on criteria such as timeframe, users, and action categories. | |
Sharing Quotas | BigPanda uses rate limitations to protect third-party vendors from overload. View and request changes to the sharing quotas for email, SMS, and third-party integrations. |
Next Steps
Learn more about Configuring BigPanda
Learn about Managing Your Personal Account
Dig into Role Based Access Control