Using BigPanda REST APIs in Europe

To enable BigPanda APIs in the EU, an additional prefix should be added at the beginning of the base API URL:

eu-

For example:

To call the Alerts API: https://eu-api.bigpanda.io/data/v2/alerts
To create an environment using the Environments API: https://eu-api.bigpanda.io/resources/v2.0/environments
To search using the Incidents API: https://eu-api.bigpanda.io/resources/v2.0/environments/{environment_id}/incidents?query=”{query}”

Code samples containing the eu- prefix in the base API URL can be automatically created in each API endpoint documentation page. To generate the sample code, in the upper right of the code box, click the down arrow. Select EU from the list of variants.

When working with Integrations, you will instead need to prefix URLs with eu..

For example:

To send an alert to an OIM integration: https://eu.integrations.bigpanda.io/oim/api/alerts
To subscribe a Datadog topology map: https://eu.integrations.bigpanda.io/datadog/configure

OpenAPI Resources for EU Customers

Documentation is available in an OpenAPI schema for the following APIs:

Integration Configuration APIs

API Documentation	Description	OpenAPI File
Inbound Integrations Configuration	Create and manage configuration for inbound email integrations and Open Integration Manager integrations.	Integrations Config Yaml
Integration Troubleshooting	Retrieve logs and metrics from various BigPanda integrations.	Troubleshooting Yaml
Outbound Integrations	Configure webhooks to build custom integrations with messaging, ticketing, or other collaboration systems.

Inbound Data APIs

API Documentation	Description	OpenAPI File
Alerts	Build a custom integration between BigPanda and your monitoring system or send alerts to the Open Integration Manager via API.	Alerts Yaml
OIM Alerts	Build a custom integration between BigPanda and your monitoring system or send alerts to the Open Integration Manager via API.	OIM Alerts Yaml
Changes (RCC)	Connect your organization's change records to BigPanda.	RCC Yaml

Alert and Incident Management APIs

API Documentation	Description	OpenAPI File
Batch Alert Resolver	Resolve individual alerts in bulk.	Alert Resolver Yaml
Incidents V2	Retrieve incident data, merge incidents, or add comments to incidents in BigPanda	Incidents V2 Yaml
Incidents (Deprecating soon)	Retrieve incident data or update an existing incident.

AI Configuration

API Documentation	Description	OpenAPI Fille
Automated Incident Analysis	You can use the Automated Incident Analysis API to generate and re-generate incident summaries without using the BigPanda console.	AIA Yaml

Enrichment

API Documentation	Description	OpenAPI File
Alert Enrichment V2.1	Define alert tags and enrichment maps that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans.	Enrichment 2.1 Yaml
Alert Enrichment V2	Define alert tags and enrichment maps that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans.	Enrichment 2.0 Yaml
Alert Enrichment V1 (Deprecating soon)	Define custom tags that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans.
Incident Tags	Assign tags to your incidents.	Tag Management Yaml
Incident Tags Definitions	Configure automatic tag rules.	Tag Definitions Yaml

Access Management APIs

API Documentation	Description	OpenAPI File
Audit Logs	Report on changes made to BigPanda resources.	Audit Logs Yaml
Roles	Manage user roles within BigPanda.	Roles Yaml
SCIM Users	Enables users to provision and manage user accounts and roles.	SCIM Yaml

In this section: