The Similar tab displays historical incidents that are similar to the selected incident. Review similar incidents regularly to speed up incident resolution and identify recurring issues.
Similar incidents are ranked in order based on their similarity score, with the most similar incidents appearing first. See the Similarity Calculation documentation for more information about how the score is calculated.
Number of similar incidents
The number of similar incidents found within the past 30 days appears within both the Overview tab and on the Similar tab itself. This allows you to see if recent similar incidents are available prior to clicking the tab.