The BigPanda Docs site has gotten a fresh new look. On February 14, 2025 we migrated to a new site, providing you with an upgraded experience.
This upgrade includes:
BigPanda Docs Landing Page
The BigPanda documentation site is organized by user personas and goals for using BigPanda. It is divided into the following sections:
Get Started - Find guidance on using the technical documentation site, and high level information about:
BigPanda AIOps - High-level information about BigPanda for Business Leaders.
Navigate BigPanda - Information about the BigPanda UI including interactive tours.
Best Practices - Detailed best practices for using and configuring BigPanda.
Work with Incidents - Everything operators need to know about incidents in BigPanda. Information about the incident lifecycle, triaging, and remediating incidents in BigPanda.
BigPanda Biggy AI - How to use and manage Biggy AI features. Documentation for Biggy AI, including introductory content, managing incidents with Biggy AI, and information about the web app.
Configure BigPanda - Everything BigPanda administrators need to know about configuring BigPanda. Self-service instructions and best practice guidelines on configuring BigPanda.
Analytics - This section helps users monitor your systems and Bigpanda configurations for Unified Analytics dashboards, Standard Data Model (SDM), Open Analytics Hub, ETL Sync, and the Dashboards tab.
Integrations - Details on the various tools that integrate with BigPanda, including the Open Integration Manager (OIM), ServiceNow, and JIRA.
Release Notes and New Features - BigPanda release notes and feature announcement pages.
BigPanda APIs - An in-depth view of BigPanda APIs and how they work.Introduction to BigPanda APIs
Resources - Contains the BigPanda glossary and reference pages related to BPQL, BPFL, security, supported browsers, tag naming, EU information, and account management.
BigPanda API documentation can be accessed from the landing page, top navigation bar, or the left navigation menu. The pages are organized by the type of action:
Introduction to BigPanda APIs - Contains a list of all available APIs and general API reference information.
How BigPanda APIs work - Find information on Authentication, migration, EU guidelines, and moreHow BigPanda APIs work
Integrate a tool - APIs for configuring OIM, email parser, notifications webhook, integration diagnostics, and destination tags. Integrate a tool with BigPanda
Send data to BigPanda - APIs for sending alerts and change events to BigPanda.Send data to BigPanda
Manage recent alerts and incidents - APIs for resolving alerts in bulk and managing incidents. Manage recent alerts and incidents
Manage how incidents are created and displayed - APIs for configuring BigPanda settings such as correlation patterns, environments, maintenance plans, alert filters, and topology. Manage how incidents are created and displayed
Manage System Access - APIs related to users, roles, and audit logs.Manage system access
You can begin your search using the search bar on the landing page, or in the upper right corner of a documentation page.
Landing Page Search
Documentation Page Search
The landing page includes an Advanced Search option, where you can filter your search to only see specific types of information.
Advanced Search Filters
