Manage ADR Configuration
Set up and tune AI Detection and Response (ADR) yourself in ADR mission control. Choose the environments ADR works in, turn on capabilities for each, and set when each runs and whether it acts or suggests. You do not need to contact your BigPanda account team to make these changes.
Every capability starts manually triggered and set to suggest, so nothing changes on an incident until a person accepts. When you trust the results in an environment, let a capability act on its own there. Changes apply to new incidents once you save.
To open it, click ADR mission control in the top navigation bar.
Set up and configure the L1 Agent
Set up the L1 Agent - Connect the L1 Agent, choose its environments and capabilities, and finish setup in a few minutes.
Configure the L1 Agent - Set when each capability runs and whether it acts or suggests, per environment.
L1 Agent capabilities
Automatic Assignment - Suggest or assign the team that should own each incident.
Automatic Suppression - Flag incidents that look like known noise and recommend which to snooze.
Automatic Runbooks - Match the runbook that fits each incident, and run its steps through an On-Prem Worker.
AI triage capabilities
AI Incident Analysis - Customize the alert tags, LLM instructions, and incident tags used to build incident titles, summaries, and recommended actions.
Incident Correlation - Cluster related incidents by shared attributes, dependencies, and behavior.
Historical & Similar Incidents - Match current incidents against past incidents and their resolutions.
Service Desk Observability - Correlate user-reported service desk tickets with monitoring data.
External Observability - Check external sources, such as cloud provider and SaaS outages, for events that could explain an incident.