BigPanda Biggy AI Context and Data
The Biggy AI Web App Context and Data module allows you to manage indexing settings, data, and documents. Choose what Biggy AI generated content is automatically indexed, view your indexed data categories, and upload documents to provide additional context to Biggy AI.
Key Features
Adjust indexing settings to control which Biggy AI generated artifacts are be searchable by your users.
View the number of documents and last indexed data for each of your indexed data categories.
Upload documents to give Biggy AI additional context.
Indexing Settings
The Biggy AI Indexing Settings allows you to control which content is automatically indexed and searchable by your users.
The following settings are available:
Setting | Description |
|---|---|
Index Call Transcripts | Automatically index Biggy AI generated call transcripts upon call completion. |
Index Incident Channels | Automatically index Biggy AI managed incident channels upon incident resolution. |
Manage Data
The Manage Data page provides an overview of your indexed documents across different source categories. Biggy AI uses indexed document data to fulfill user requests.
In each data category, the following information is displayed:
Total number of documents
Last indexed date
Status (Active or Inactive)
Upload Documents
You can upload documents such as runbooks, knowledge base articles, SOPs, Wikis, etc. to give Biggy AI additional information and context.
To add documents, go to Configuration > Upload Documents.
Common file types such as PDF, spreadsheets, docs, slides, images, code files, and compressed files are supported.
Upload limits
Files can be up to 5 GB per file.
You can upload up to 5 files at a time. Files larger than 500 MB should be uploaded one at a time.
Next Steps
Get a high-level overview of how Biggy AI works in the BigPanda Biggy AI documentation.
Learn how operators can Manage Incidents with BigPanda Biggy AI.