Incident Tags

Use the Incident Tags REST API to assign tags to your incidents.

Incident Tags allow you to add context specific to your organization. You can add Incident Tags to Incidents through the BigPanda UI or via this API. Note that you first need to configure an incident tag definition in order to apply it to incidents.

To learn more about how the Incident Tags feature works, see our Adding Incident Tags (Beta) user guide.

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Rate Limitations

To maintain quality of service, BigPanda APIs are limited to 5 requests per second.
Additional requests will return a 429 response code and the request will need to be retried.

Relevant Permissions

Incident Tags permissions are defined by environment role access. To search incident tags, you will need permission to view incidents in the specified environment. To edit incident tags, you will need incident action permissions in the specified environment.

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Environment ID

The environment ID can extracted from the URL of the BigPanda console in browser, or it can be retrieved through the Environments API

Environments_Read

Retrieve incident tags for incidents in any environment

Environments_Incident_Actions

Retrieve, or edit incident tags for incidents in any environment

Environments_Full_Access

Retrieve, or edit incident tags for incidents in any environment

*_Read

Granular - Retrieve incident tags for incidents in the specified environment

*_Incident_Actions

Granular - Retrieve, or edit incident tags for incidents in the specified environment

See the Working with Incidents documentation or a full explanation of the permissions required to access the Incidents Settings section and the Incident Tags API.

To learn more about how BigPanda's permissions work, see the RBAC - Role Based Access Control guide.