Install Tivoli EIF with Debian or Ubuntu

Python compatibility

To use the Open Integration Manager for Agent-based integrations, Python version>= 3.8.0 and an Agent version >= 10.2 are required.

Prerequisites

python >= 3.8 and python-pip3 should be installed prior to installing the bigpanda-agent package.

Note: Access to JFrog, pypi, and yum repositories are required to install all dependencies.

Install the BigPanda Agent on Debian or Ubuntu

Connect to the host where your server is installed, and install the BigPanda agent package.

Ensure packages are installed prior to downloading the BigPanda agent package:
```
$ sudo apt update && sudo apt install -y gnupg2 curl lsb-release
```

Add the BigPanda repository and download the OpenPGP key:

    $ echo deb https://bigpandaio.jfrog.io/artifactory/int-deb `lsb_release -c -s` main | sudo tee /etc/apt/sources.list.d/bigpanda.list
    $ curl -sL https://bigpandaio.jfrog.io/artifactory/api/security/keypair/bigpanda/public | gpg --dearmor | sudo tee /etc/apt/trusted.gpg.d/bigpanda.gpg > /dev/null

The --dearmor option is for unpacking input from an OpenPGP ASCII armored key.
Since apt-key is marked to be deprecated on future releases of Debian or Ubuntu, it is preferred to manage keyring files in trusted.gpg.d instead.

Note: apt-key can still be used in place of OpenPGP, but it is less secure.

$ curl -sL https://bigpandaio.jfrog.io/artifactory/api/security/keypair/bigpanda/public | sudo apt-key add -

Update the repo list and install the BigPanda agent package.
```
$ sudo apt update
$ sudo apt install -y bigpanda-agent
```
Note: For the OIM, bigpanda-agent v10.0.0+ is required.

Troubleshooting:

Error:

E: The method driver /usr/lib/apt/methods/https could not be found.
N: Is the package apt-transport-https installed?

Solution:

$ sudo ln -sf /usr/lib/apt/methods/http /usr/lib/apt/methods/https
$ sudo apt install -y apt-transport-https
$ sudo apt update

The agent is installed using a virtual environment, so the virtualenv package is installed by either yum/apt-get or pip , and gets installed by the installer. You could also pre-install this package.
All packages are installed in the virtual environment, which is located at /opt/bigpanda/venv.
To work within the virtual environment, you need to activate it, source /opt/bigpanda/venv/bin/activate.
Once activated, you can view all python packages within the virtual environment, pip list.
Python packages, including the bigpanda module, are installed in the virtual environment, /opt/bigpanda/venv/lib/<python version>/site-packages/ or /opt/bigpanda/venv/lib64/<python version>/site-packages/.
Once you’re done working with the virtual environment, you deactivate it with the deactivate command.
All bigpanda binaries in /usr/bin/ now call the virtual environment, and should point to /opt/bigpanda/venv/bin/python3 to access installed packages.
If you need to reinstall packages, or update a package, do so with the following workflow:

Activate the virtual environment:
```
source /opt/bigpanda/venv/bin/activate
```

Install packages into the virtual environment, this should be calling:

/opt/bigpanda/venv/bin/pip
pip install -r /etc/bigpanda/agent/requirements.txt

Deactivate the virtual environment
```
deactivate
```

Install the bp_listener package

The bp_listener package is hosted in JFrog and can be installed via pip. The listener uses a specific location to work correctly with the BigPanda agent:

Activate the virtual environment

$ source /opt/bigpanda/venv/bin/activate

The agent is installed in a virtual environment, so you must add the bp_listener module into the environment:

$ sudo /opt/bigpanda/venv/bin/pip3 install --extra-index-url https://bigpandaio.jfrog.io/artifactory/api/pypi/int-pypi/simple bp_listener

You can verify the bp_listener package has been installed into the virtual environment’s ``site-packages``:
```
$ sudo pip3 show bp_listener
```
Deactivate the virtual environment.

Configure the BigPanda Agent

Generate the agent's configuration file:

$ sudo bigpanda-config --init --token <Your Org Bearer Token>
$ sudo bigpanda-config --add listener --app-key <Your App Key>

Configure the bp_listener service

Update the configuration file as needed before starting the bigpanda-listener service:
```
$ sudo vim /etc/bigpanda/listener/bp_listener.json
```
You have the following configuration options:
- bp.queue: The BigPanda queue the agent is configured to use.
- bp.logfile: The log file path for bp_listener.
- listener.port: The port the listener will listen on.
- listener.host: The host ip the listener will bind to.
- listener.timeout: The timeout in seconds for the socket to stay open.
- listener.source_timezone: The IANA compliant timezone identifier.
- listener.timestamp_key: The key in the payload that contains the timestamp.
- listener.timestamp_format: The format of the timestamp in the payload.
- listener.inbound_queue_size: The socket queue for inbound connections, uses up server resources.
- listener.max_threads: The maximum number of threads to use for processing events.
- log.level: The log level for bp_listener.
- log.verbose: Boolean switch to log verbose output.
- log.log_count: The number of log files to keep.

Start the BigPanda Listener service

Start the BigPanda Listener service by running the following command:
```
$ sudo systemctl start bigpanda-listener
```
Verify the service is running with the following command:
```
$ systemctl status bigpanda-listener
```

Testing the BigPanda Listener Service

The client.py script is used to test the functionality of the server, and is located within the bp_listener python package in the installed python3 site-packages/ directory.

The following command will list the location of the bp_listener package:

$ sudo pip3 show bp_listener

The client.py script contains a default payload that is sent to the bigpanda-listener service. A json file can be used to submit a custom payload in place of the default.

To run the client.py script, use the following command:

$ python3 /path/to/bp_listener/test_client/client.py

Example Use:

usage: client.py [-h] [-s SERVER] [-p PORT] [-f FILE]

Client to send test payloads to BP Listener.

options:
  -h, --help                    show this help message and exit
  -s SERVER, --server SERVER    Server address the listener is configured to listen on (default: 127.0.0.1)
  -p PORT, --port PORT          Port the listener is configured to listen on (default: 4011)
  -f FILE, --file FILE          Optional JSON file to send as payload (default: None)
  -r RAW, --raw RAW             Optional TXT file containing a raw EIF type message (default: None)

Start the BigPanda Agent

$ sudo service bigpanda start

Success

You should be able to see all your active alerts from this integration in the Incidents tab.

In this section: