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Dataset Options for Outbound Integrations

Additional dataset options can be enabled for outbound integration payloads by contacting BigPanda support. These are the dataset options available:

Option

Definition

Type

Default Integrations

sendComments

Sends an update that includes the comment as part of the metadata when comments are left on the incident.

See example below.

Boolean

ServiceNow

Jira

PagerDuty

addEventTypes

Adds an array of event_types to the metadata object in an outbound share. This can be used to understand what type of update was triggered.

event_types options are:

incident-tag#removed

incident-tag#upserted

incident#become-flapping

incident#closed

incident#commented

incident#new

incident#reopen

incident#snoozed

incident#updated

incident#ticket-sync (only for integrations not using auto-share delay feature)

See example below.

Boolean

All integrations

forceIncidentTagUpdates

Sends an update through the share when Incident Tag values are changed.

Boolean

All integrations

addMetadata

Includes the environment name and environment ID to the metadata object in each webhook call.

See the example below.

Boolean

All integrations

addIncidentTags

Includes any incident tags in the outbound payloads.

See example below.

Boolean

All integrations

addAssignments

Includes any Assignee and Assigner in the outbound payloads.

See example below.

Boolean

Not default for any integration

forceAllUpdates

Allows the incident to be shared even if it's resolved before the AutoShare. This is useful when incidents resolve within a few seconds, but the user still wants an AutoShare.

Boolean

Not default for any integration

forceFilterFlappingOrMuted

Suppresses flapping updates, even for integrations typically configured to send them, such as webhooks.

If this toggle is on, BigPanda will wait to send updates until the system confirms the alert is no longer flapping. The default delay for this is 1 hour, but it may be different depending on your organization's flapping configuration.

Boolean

Not default for any integration

forceOneTime

Only sends the initial share to the target. Further updates are suppressed.

Boolean

Not default for any integration

quota

Contains share quota information for the integration. Attributes:

used- The number of shares sent through the integration since it was last reset.

available- The number of shares the integration is allowed to send before the next reset is performed.

last_reset- The timestamp of when theusedcount was last reset to zero.

notified- Flag indicating whether the organization has been notified that their quota was reached.

JSON

Not default for any integration