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CMDB Integrations

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OpsLevel

The AI Incident Assistant OpsLevel integration is used for service ownership and maturity tracking.

Populate the following fields to configure the OpsLevel integration:

Field

Description

API Key

OpsLevel API Key

Custom Headers

Add custom HTTP headers to include with all API requests. For each header, include the Header Name and Header Value. To add additional headers, click the + sign.

Deployment Type

Select whether your Jira integration is Cloud or On-Prem.

Certain integrations have endpoints that work only with one deployment type. Selecting the correct option automatically applies the right guardrails to the AI Incident Assistant agents.

Note: On-prem integrations can connect via the Relay Client, enabling secure communication with infrastructure behind your firewall.Remote Connections