BigPanda APIs

BigPanda APIs allow you to integrate with external tools and manage incidents and BigPanda elements in bulk. They are a core tool for self-service driven customers and empower custom solutions and deep 2-way integrations.

Check out the BigPanda API documentation site here!

You can also checkout the BigPanda Postman library, or download the OpenAPI spec for an individual API to view API documentation in the tool of your choice.

The Postman library works best with standard postman environments. Download the appropriate environment and apply it to your postman account before uploading the library:

BigPanda US Postman Environment

Available APIs

The following BigPanda APIs are available:

Configure integrations

API	Description
Email parser	Create and manage configuration for inbound email integrations.
Open integration manager v2	Create and manage configuration for Open Integration Manager integrations.
Open integration manager v1	(Outdated OIM config for customers onboarded before 2023.)
Troubleshooting logs	Retrieve logs and metrics from various BigPanda integrations.
Destination tags	Retrieve tags that were recently ingested and normalized by monitoring integrations.
Notifications webhookNotifications Webhook	Configure webhooks to build custom integrations with messaging, ticketing, or other collaboration systems.

Send data

API	Description
Send alerts	Build a custom integration between BigPanda and your monitoring system.
Send normalized alerts	Send alerts to the Open Integration Manager via API.
Change records	Connect your organization's change records to BigPanda.

Manage & filter alerts

API	Description
Resolve alerts	Resolve individual alerts in bulk.
Alert filter plans	Define rules to drop events created by known scenarios and testing services. Manages the post-enrichment Alert Filtering in the UI.
Alert filter schedules	Define time windows to automatically trigger alert filter plans.
Maintenance plans	Define time windows that parallel infrastructure changes of respective monitored services. Manages the suppression-type Maintenance Plans in the UI.

Alert enrichment v2.1

API	Description
Alert tags	Manage alert tag configuration.
Enrichment run order	Manage the order in which alert tags and enrichment rules run.
Non-mapping enrichment rules	Manage automatic enrichment rules.
Mapping enrichment schemas	Manage the parsing rules for an enrichment map.
Enrichment map records	Upload and manage enrichment map records.

Alert enrichment v2.0

API	Description
Alert tags	Manage alert tag configuration.
Enrichment run order	Manage the order in which alert tags and enrichment rules run.
Manual enrichment rules	Manage non-mapping enrichment rules.
Mapping enrichment	Manage enrichment maps.

Incident processing

API	Description
Correlation pattern rules	Define how alerts are clustered into BigPanda incidents.
Correlation pattern order	Define what order correlation patterns act on incoming events.
Environments	Define environments based on incident properties such as source, severity, or alert data.
Environment groups	Define environment groups to cluster workflow and visualization types.
Topology UI	Customize the visual presentation of the topology graph.

Incident management v2

API	Description
Retrieve incidents	Filter the incidents in your BigPanda instance and return those that meet specific conditions.
Incident actions	Merge, split, assign, snooze, and comment on incidents.
Incident activity log	A list of the actions that have been taken on an incident.
Incident tag definitions	Configure automatic tag rules.
Manage incident tags	Assign tags to your incidents.

Incident management v1

API	Description
Incident management v1	Retrieve incident data or update an existing incident. (Deprecating soon)

AI features

API	Description
Automated incident analysis	You can use the Automated Incident Analysis API to generate and re-generate incident summaries without using the BigPanda console.
Root cause change relationships	Normalize and aggregate change data alongside incidents.

Access management

API	Description
API keys	Create and manage your organization's API keys.
Audit logs	Report on changes made to BigPanda resources.
Roles	Manage user roles within BigPanda.
Service provider details	Retrieve schemas from your SCIM service provider.
Users	Provision and manage user accounts.

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