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Automated Incident Analysis

Advanced Insight Module

This feature is part of the Advanced Insight Module. If your organization has not purchased this module, you may not have access to the feature.

If you are interested in upgrading to the Advanced Insight Module, contact your BigPanda account team.

Automated Incident Analysis leverages large language model AI to provide plain-language incident titles, detailed descriptions, and probable root cause analyses built from enriched, actionable incident data.

You can use the Automated Incident Analysis API to generate and re-generate incident summaries without using the BigPanda console. This is helpful when you'd like to generate a summary for a specific incident in an environment where automatically generated analyses are not enabled.

API rate limitations

To maintain quality of service, BigPanda APIs are limited to 5 requests per second. Additional requests will return a 429 response code and the request will need to be retried.

Automated Incident Analysis

Authentication

All BigPanda APIs require Bearer Token Authorization in the call headers.

This API uses the User API Key type of Authorization token.

BigPanda recommends adding Authentication headers only in the secure tool you use to make API calls.

Example 1. Generate an AI Analysis
curl --request POST \
     --url https://api.bigpanda.io/resources/v2.0/environments/{environment_id}/incidents/{incident_id}/ai/analysis \
     --header 'Authorization: Bearer <User API Key>' \
     --header 'Content-Type: application/json' \
curl --request POST \
     --url https://eu-api.bigpanda.io/resources/v2.0/environments/{environment_id}/incidents/{incident_id}/ai/analysis \
     --header 'Authorization: Bearer <User API Key>' \
     --header 'Content-Type: application/json' \


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