View Unified Analytics Dashboards

Use Unified Analytics to visualize trends in your monitoring data.

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Unified Analytics offers your team the insight and visualizations that it needs to take your IT Operations to the next level. Metrics are displayed in visually clear, color-coded metrics to make it easy to gain insights into hot spots in your environment and see how BigPanda is correlating alerts into actionable incidents.

The dashboards that are available to you are configured and designed by your team’s Analytics Dashboard Designers. Each of the dashboards will be designed to help you recognize trends and patterns in your ITOps monitoring space. To learn more about configuring analytics dashboards, see the Managing Unified Analytics documentation, or reach out to your team’s Dashboard Designer.

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In-Progress Rollout

Your organization may not be using this feature yet as it is rolling out to our BigPanda customers through a staged migration. To find out more about the migration requirements and when your organization can move to the new functionality, reach out to us at [email protected].

If your organization is still using the previous analytics, you can learn more about creating reports in the BigPanda Reporting documentation

Navigate Analytics Dashboards

Unified Analytics organizes your data into focused dashboards, making it easy to see an overview of monitoring impacts, drill down into specific tools, or identify actionable incident trends. Each dashboard offers an on-demand snapshot of your data for a specific period of time, helping you visualize historical trends in your monitoring data and identify problem areas in your infrastructure.

Users with access to view the Analytics tab are able to toggle between dashboards with a single click. All dashboards can be filtered by Date Granularity, or by additional filters such as source system and incident start time.

Unified Analytics NavigationUnified Analytics Navigation

Unified Analytics Navigation

  1. Analytics tab
  2. Left navigation pane
  3. Dashboard
  4. Date Filters
  5. Data Filters

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Your dashboards may be organized into folders in the left pane. Simply click a folder name to expand the list of dashboards in that folder. Click the folder name again to hide the individual report names.

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Unified Analytics retains data for the past 12 months.

Widgets

Dashboards are made up of widgets, or individual data visualizations. Widgets are easy to read, individually managed components within Unified Analytics. Widgets may include charts, graphs, and tables. Each dashboard is configured to show a specific group of widgets to make visualizing business impact easy.

Number of Incidents per resolution bucket over time widgetNumber of Incidents per resolution bucket over time widget

Number of Incidents per resolution bucket over time widget

Widgets enable you to visualize specific data sets individually and together. Each widget functions both separately and together with the other widgets of the report. Depending on the widget, you may be able to drill down into widget data, open the widget in full screen, download a snapshot of widget data, view when the widget data was last updated, and see any relevant automatic data analysis within the BigPanda UI.

Widget Details

For widgets with headers, you are able to see additional details by selecting the i icon in the header. The latest time the data module was refreshed will be listed. See the Unified Analytics documentation for details on how the data models are configured.

Some widgets may include additional information on the specific data fields that are represented in the visualization. Information about available fields and what they represent can be found in the Unified Analytics Reporting Data Tables.

Trend Analysis

For some data sets, Unified Analytics offers automatic trend analysis based on existing and historical data. Trend Analysis enables you to see at a glance the change over time for even complex data sets.

Trend analysisTrend analysis

Trend analysis

To view trend analysis of a widget:

  1. Click Analyze It in the header of the widget. If the Analyze It option does not appear, no automatic analysis is currently available for that widget.
  2. Select Trend.
  3. Select the data field to analyze. Available fields depend on the data sets of the visualization.
  4. In the Trend dialogue box, use the Show Trend toggle to add or remove the trending line from the graph.
  5. (Optional) Select Trend Settings to adjust the way the trend is calculated, or to add a comparative trending line from previous months or years.
  6. (Optional) Select Trend Information for a displayed trend line to see specific calculation details.

Filter Dashboards

Dashboards can be filtered to help your team hone in on the most relevant information. Filter a dashboard by date granularity or time zone using the dropdown options at the top right of the dashboard. Select the date or time zone setting, and click Apply.

Some dashboards can also be filtered by incident elements or custom tags such as incident start date/time and source system. These additional filters are controlled in the filters pane to the right of the dashboard. In the filters pane, toggle filters on or off or adjust their settings. To collapse the filters pane, click the grey arrow at the left edge of the pane. Filtering settings will still be applied when the filters pane is collapsed.

Filter pane expand buttonFilter pane expand button

Filter pane expand button

Filter options are configured by your dashboard designers. See the Managing Analytics Reports documentation for more information on customizing filter options.

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To reset a dashboard back to the original filter and visibility settings, click the three dots icon in the top right of the report and select Restore Dashboard. Click the green checkmark to confirm.

Drill Down into Dashboard Data

Widgets are designed to be interactive data visualizations. The widgets on your dashboard may have been configured to have interactive fields. Hover over data points on tables or charts to see exact numbers, or select chart and table elements to filter the entire report by that data set.

A widget with Widget Details expandedA widget with Widget Details expanded

A widget with Widget Details expanded

To remove a selection filter, select Clear Selection in the widget header. The dashboard will return to the previous filter and visibility settings.

Some widgets may enable you to open the widget in full-screen mode using the full-screen icon in the widget header. Full-screen mode is ideal for complex data sets or charts with multiple data fields. You may be able to toggle visualization elements on or off in the left hand screen, or select data elements in the visualization to drill down onto that data set. To apply the drilled down settings to the full dashboard, select Apply. You will be returned to the dashboard, with the widget filters applied.

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Others Data

Some data visualizations include an “Others” data group to account for small data sets. Select the Others visualization element to filter that visualization to just that data group.

Download Widgets

Some widgets can be downloaded as an image or CSV file.

To download a widget:

  1. Click the three dots icon in the widget header. If no header appears, this widget cannot be downloaded individually.
  2. Select Download.
  3. Select the desired file type for the download. The file types available are determined by the widget type.

Next Steps

Learn how to Manage Unified Analytics Reports

Find definitions of key metrics for Unified Analytics

Learn how to navigate the Analytics tab