Unified Analytics Standard Dashboards
By default, BigPanda offers standard dashboards on key elements such as Mean Time to Resolve, User Actions, and Reporting Tool Efficacy. Each of these dashboards is designed around the unique reporting needs of a busy ITOps team and focuses on data vital to maintaining monitoring efficacy.
Users with access to view the Analytics tab can toggle between dashboards with a single click. All dashboards can be filtered by Date Granularity, or by additional filters such as source system and incident start time.
If the standard dashboards do not reflect your organizational needs, an administrator can create custom dashboards to reflect the unique tags and configuration settings you use in BigPanda. These custom dashboards can be created using existing standard dashboards as a template or from scratch. Learn more about adjusting custom reports in the Manage Unified Analytics documentation.
Additional custom dashboards
The BigPanda team has additional pre-made custom dashboards that can be shared and edited to meet the needs of your organization.
The top-used custom dashboards are consistently evaluated by the BigPanda team to inform our standard product roadmap. Contact your BigPanda Account Team to request access to these dashboards.
Dashboards tab
In addition to the Unified Analytics dashboards, BigPanda provides users with a Dashboards tab. The BigPanda Dashboards tab offers a single, dynamic live view ideal for monitoring operational health in real time. To learn more about the BigPanda Dashboards tab, see the BigPanda Dashboards documentation.
An Analytics Dashboard Designer controls the dashboards visible on the Analytics tab, and not those visible in the Dashboard tab.
Dashboards in Unified Analytics are divided into the Platform Summary, Product Adoption, and Product Outcomes folders.
Platform Summary Dashboards
The following dashboards are available in the Platform Summary folder:
Dashboard | Description | Duplicable? |
|---|---|---|
Provides an overview of alert and compression metrics for leadership. | Yes | |
Provides a clear line of sight into the volume of events and incidents within the BigPanda platform | No |
Product Adoption Dashboards
Product Adoption dashboards focus on key product features, such as data ingestion, alert intelligence, and incident intelligence.
Within the Product Adoption folder, dashboards are clustered by area in the Data Ingestion, Alert Intelligence, or Incident Intelligence folders.
Data Ingestion Dashboards
Data Ingestion dashboards show details about the data BigPanda ingested from your inbound integrations.
The following dashboards are available in the Data Ingestion folder:
Dashboard | Description | Duplicable? |
|---|---|---|
Provides a detailed view of trends in change data sent to BigPanda. | Yes | |
Provides detailed metrics on inbound integrations sending event data to BigPanda. | No | |
Provides detailed metrics on inbound integrations sending alert data to BigPanda. | Yes |
Alert Intelligence Dashboards
Alert Intelligence dashboards provide insight into alert payloads from your inbound monitoring tools, alert correlation, and alert enrichment.
The following dashboards are available in the Alert Intelligence folder:
Dashboard | Description | Duplicable? |
|---|---|---|
Gives you a deep dive into alert payloads sent to BigPanda from inbound tools. | Yes | |
Provides an overview of correlation and enrichment trends within your incidents. | Yes | |
Shows you all of your reporting data in a simple table format. | Yes |
Incident Intelligence Dashboards
Incident Intelligence dashboards provide insight into your alert quality, correlation patterns, and suspected root cause changes.
The following dashboards are available in the Incident Intelligence folder:
Dashboard | Description | Duplicable? |
|---|---|---|
Provides an analysis of the quality of alerts sent to BigPanda, which allows you to find opportunities for improvement. | Yes | |
Provides insight into the effectiveness and trends of your correlation patterns. | Yes | |
Provides data on suspected root cause changes in BigPanda. | No |
Product Outcomes Dashboards
Product Outcomes dashboards show you BigPanda’s impact on your noise reduction and overall operational efficiency.
Within the Product Adoption folder, dashboards are categorized in the Noise Reduction or Operational Efficiency folders.
Noise Reduction Dashboards
Noise reduction dashboards give insight into how well BigPanda is reducing repetitive events to help improve your overall efficiency.
The following dashboards are available in the Noise Reduction folder:
Dashboard | Description | Duplicable? |
|---|---|---|
Provides early insight into the success of your BigPanda configurations, even if you just recently started using the platform. | Yes | |
Provides an in-depth analysis of outbound integrations that are receiving BigPanda incidents. | Yes |
Operational Efficiency Dashboards
The following dashboards are available in the Operational Efficiency folder:
Dashboard | Description | Duplicable? |
|---|---|---|
Provides a detailed deep dive into trends and statistics for organizational MTTx measures. | Yes | |
Provides detailed records of user actions and behavior within BigPanda. | Yes |