Sumo Logic

Send monitoring events from Sumo Logic to BigPanda.

Supported VersionsTypeAuthentication Type
SaaS DeploymentsWebhookOrg Bearer Token

Sumo Logic simplifies how you collect and analyze machine data so that you can gain deep visibility across your full application and infrastructure stack. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture. This is accomplished via the following channels:

  1. Collect & Centralize.

  2. Search & Analyze.

  3. Monitor & Visualize.

  4. Alert & Notify.

  5. Detect & Predict.

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The Open Integration Manager is available for use with Sumo Logic. For more information, see the Open Integration Manager documentation.

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Using Sample Code

These samples are meant to provide a helpful starting point for your custom integration. Though you may be able to copy some of the samples and use them without modifications, your system administrators must review and test all scripts and methods before using them, as per good practices.

Before You Integrate

Before installing the Sumo Logic integration, ensure that you have the following:

  • Sumo Logic account.

  • Existing Sumo Logic search or ability to create new search.

  • BigPanda account.

  • Understanding of the BigPanda Alerts API.

Install the Integration

Administrators can install the integration by following the on-screen instructions in BigPanda.

After Installing

Add another BigPanda Webhook as an Alert Type to an existing search, if required. Send the status as critical, warning, or ok.

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Sumo Logic incidents are not closed automatically because Sumo Logic does not send notifications when alerts are resolved. You must manually resolve Sumo Logic incidents in BigPanda to remove them from the incident feed.

Deactivate the Integration

If you want to stop sending data to BigPanda but don’t want to delete your integration, you can temporarily deactivate it.

To deactivate an inbound integration:

  1. In BigPanda, navigate to the Integrations tab and select the desired integration from the list. This will open integration details on the right side of the window.
  2. At the top of the integration details, click the Active/Inactive toggle next to the application name to change the status of the integration.

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Alert Resolution for Deleted Integrations

All active alerts from the integration will be resolved after deletion.

Uninstall the Integration

Deleting an integration requires changes to both the integrated system and BigPanda. You must uninstall the integration on the integrated system and then delete the integration from BigPanda.

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When replacing an existing integration with a new tool or system, we recommend configuring the new integration first to ensure no data is lost.

Stop Sending Data to BigPanda

Within the integrated system, disable any settings that send data to BigPanda.

Each system requires specific changes to disable the integration with BigPanda. For example, you must delete the topic in CloudWatch, and you must disable the alert channel in New Relic. To determine the changes for your integrated system, reference the relevant documentation or contact BigPanda support.

Delete the Integration from BigPanda

  1. In BigPanda, navigate to the Integrations tab and select the desired integration from the list.
  2. In the integration details on the right of the page, click the trash icon, then confirm you want to delete the integration. The integration will then be removed immediately.

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Alert Resolution for Deleted Integrations

All active alerts from the integration will be resolved after deletion.

️Data Removal

This procedure does not remove any data from the integrated system.