BigPanda maintains raw data in standard objects available for export as needed for reporting or building predictive models.

The raw data can be accessed through the BigPanda ETL pipeline, or can be exported in CSV format and processed through your own external tools.

Some columns may appear in different order when accessed through a reporting tool or from the ETL Warehouses. When using the Raw CSV files, refer to the CSV Index # Column to ensure the correct fields are parsed.

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The exported CSV will not have headers and the source data may change at any time. Ensure your ETL process is able to handle changes in the CSV.

In the ETL process, additional columns may be added with ETL information:

_sys_import_time - the timestamp of the sync
_sys_execution_id - The unique identifier of the sync execution

To learn more about configuring an ETL sync for your data, see the ETL Sync Documentation.

The ETL schema tables can also be downloaded in an XLSX file. Contact the support team for a copy of the file.

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When using the BigPanda ETL, incident_id and tag_id are typically the primary identifiers. The tables below have bolded the column names that make up the primary keys for each reporting table

activities

A single action a user performed in BigPanda.

Column Name	Description	Data Type	CSV Index #	Notes
activity_id	The unique identifier of the Activity	String	0	0
type	The type of activity	String	1	Format is: incident#ACTION Assigned, Commented, External-Resolve, Manual-Resolve, Merge, Shared, Snoozed, Split, Unassigned, Unsnoozed, Become-Flapping
created_time	The unix time the action was taken	Float	2
incident_id	The unique identifier of the incident the action was taken on	String	3
creator_user_id	The unique identifier of the user who performed the activity	String	4
environment	The name of the environment the activity took place in	String	5
annotation	The comment that was included with the activity	String	6
_sys_updated_date	The last time the database record was updated in unix time	Float	7
assignee_id	The user assigned by the activity	String	8	“Assign”-activity specific
share_target	The name of the system the related incident was shared to	String	9	“Share”-activity specific Can be used to filter
_sys_offset	System field - can be ignored	Integer	10
is_flapping	Whether or not the related incident is in the flapping state	Boolean	11
_sys_import_time	The time of the last import to redshift	String		This is the field used for redshift syncing

change_relations_activity

Actions in BigPanda that mark a change as related to an incident.

Column Name	Description	Data Type	CSV Index #	Notes
change_id	The unique identifier of the related change	String	0
incident_id	The unique identifier of the related incident	String	1
user_id	The unique identifier of the user who performed the action	String	2
created_at	The unix time when the change relation was marked in BigPanda	Float	3
updated_at	The unix time when the change relation was last updated in BigPanda	Float	4
match_type	The type of match	String	5	MANUAL
match_certainty	The confidence level of the match	String	6	None, Suspect, or Match
suggested_by_bigpanda	Not currently in use	Boolean	7
comment	A comment included with the action	String	8
_sys_updated_date	The last time the database record was updated in unix time	Float	9
_sys_offset	System field - can be ignored	Integer	10
change_relations_id	The unique identifier of the relation	String	11
_sys_import_time	The time of the last import to redshift	String		This is the field used for redshift syncing

changes

A change that was sent to and processed by BigPanda.

Column Name	Description	Data Type	CSV Index #	Notes
change_id	The unique identifier of the change	String	0
created_at	The unix time when the change was created in BigPanda	Float	1
updated_at	The unix time when the change was last updated in BigPanda	Float	2
change_type	Whether a new change record was created or an existing change record was updated.	String	3	change#create, or change#update
identifier	System identifier for the change	String	4
source_system	The system that sent this change to BigPanda	String	5
ticket_url	The URL to the change in the change control system, if applicable	String	6
start_time	The unix time for the change start	Float	7
end_time	The unix time for the change end	Float	8
summary	A summary of the change	String	9
status	The status of the change	String	10	Planned, In Progress, Done, or Canceled
_sys_updated_date	The last time the database record was updated in unix time	Float	11
_sys_offset	System field - can be ignored	Integer	12
_sys_import_time	The time of the last import to redshift	String		This is the field used for redshift syncing

change_tags

A tag related to a single change in BigPanda.

Column Name	Description	Data Type	CSV Index #	Notes
change_id	The unique identifier of the change	String	0
tag_name	The tag name	String	1
tag_value	The tag value	String	2
_sys_updated_date	The last time the database record was updated in unix time	Float	3
_sys_offset	System field - can be ignored	Integer	4
_sys_import_time	The time of the last import to redshift	String		This is the field used for redshift syncing

entities

Each entity is a single aggregated alert in BigPanda. Each entity appears as their own row in the BigPanda timeline view. If incidents are merged, the incident id will be updated to the destination incident id for all merged entities.

Column Name	Description	Data Type	CSV Index #	Notes
entity_id	The unique identifier of the entity	String	0
incident_id	The unique identifier of the incident to which this entity belongs	String	1
source_system	The monitor system that sent this alert	String	2
start_time	The unix time the alert started	Float	3
last_change_time	The unix time for the last change made to an alert	Float	4
end_time	The unix time for the resolution of the alert	Float	5
status	The current status of the entity	String	6	Ok, Critical, or Warning
highest_severity	The highest status of the entity	String	7	Can be used to find entities that were critical at any point
last_severity_change_time	The unix time for the last severity change	Float	8
num_status_changes	The number of times the entity has changed status	Integer	9	Limited to ~70 events Changes to the “ok” statuses are not counted
_sys_updated_date	The unix time that BigPanda extracted this record to the ETL pipeline	Float	10
_sys_offset	System field - can be ignored	Integer	11
primary_property	The main title of the related incident in the UI	String	12	The tag key treated as the primary property
secondary_property	The secondary title of the related incident in the UI	String	13	The tag key treated as the secondary property
incident_key	A unique id BigPanda uses to recognize if two events are related to each other	String	14	Splice the primary property’s value and the secondary property’s value
_sys_import_time	The time of the last import to redshift	String		This is the field used for redshift syncing

events

A raw event arriving in BigPanda. Only status changes are included: for instance, if a duplicate event for an already critical alert fires, it will not appear in this table.

Column Name	Descriptions	Data Type	CSV Index #	Notes
event_id	The unique identifier of the event	String	0
entity_id	The unique identifier of the entity to which this event belongs	String	1
timestamp	The unix time of the event	Float	2
description	The raw description sent with the event	String	4
status	The status for the event	String	3
_sys_updated_date	The last time the database record was updated in unix time	Float	5
_sys_offset	System field - can be ignored	Integer	6
primary_property	The main title of the event in the UI	String	7
secondary_property	The secondary title of the incident in the UI	String	8
incident_key	A unique id BigPanda uses to recognize if two events are related to each other	String	9
_sys_import_time	The time of the last import to redshift	String		This is the field used for redshift syncing

incidents

A single BigPanda incident.

Column Name	Definition	Data Type	CSV Index #	Notes
incident_id	The unique identifier of the incident	String	0
start_time	The unix time the incident started	Float	1
last_change_time	The unix time for the last status change	Float	2
end_time	The unix time for the resolution of the incident	Float	3
status	The current status of the incident	String	4	Ok, Critical, or Warning
highest_severity	The highest status of the incident	String	5	Can be used to differentiate incidents that were critical at any point
_sys_updated_date	The last time the database record was updated in unix time	Float	6
_sys_offset	System field - can be ignored	Integer	7
_sys_import_time	The time of the last import to redshift	String		This is the field used for redshift syncing
manual_correlation	Whether the incident has been manually merged or split	String	8
created_at	System field - can be disregarded	String	9	System field - can be disregarded

maintenance-events

A single event that matched a maintenance plan. Maintenance_plan was the old naming convention for maintenance plans V1.

Column Name	Description	Data Type	CSV Index #	Notes
event_id	The unique identifier of the incoming event	String	0
entity_id	The unique identifier of the entity to which this event belongs	String	1
plan_id	The unique identifier of the plan that this event matches	String	2
timestamp	The unix time of the event	Float
_sys_updated_date	The last time the database record was updated in unix time	Float	3
_sys_offset	System field - can be ignored	Integer	4
_sys_import_time	The time of the last import to redshift	String		This is the field used for redshift syncing

maintenance-plans

A single maintenance plan in BigPanda. Maintenance_plan was the old naming convention for maintenance plans V1.

Column Name	Description	Data Type	CSV Index #	Notes
maintenance_plan_id	The unique identifier of the maintenance plan	String	0
plan_name	The name of the plan	String	1
mantainance_key	The key of the maintenance plan	String	2	Displayed in the UI
start_time	The unix time when the plan will start	Float	3
end_time	The unix time when the plan will end	Float	4
plan_creation_date	The unix time that the plan was created	Float	5
created_by	The unique identifier of the user who created the plan	String	6
description	A brief summary of the plan	String	7
last_update_date	The unix time when the plan was last updated	Integer	8
last_updated_by	The unique identifier of the user who last updated the plan	String	9
_sys_updated_date	The last time the database record was updated in unix time	Float	10
_sys_offset	System field - can be ignored	Integer	11
_sys_import_time	The time of the last import to redshift	Float		This is the field used for redshift syncing

matchers_log

The correlation patterns that matched and applied to a single BP incident

Column Name	Definition	Data Type	CSV Index #	Notes
incident_id	The unique identifier of the incident	String	0
matchers_log_offset	System field - can be ignored	Integer	1
matchers_id	ID of correlation pattern (can be input into a URL)	String	2
tags	An array of tags applied by the correlation patterns	Array of Strings	3
matchers_window	Max time window to correlate alerts	Integer	4
source_system	The system that sent this change to BigPanda	String	5
_sys_offset	System field - can be ignored	Integer	6
_sys_updated_date	System field - can be ignored	Integer	7
_sys_execution_id	System field - can be ignored	String
_sys_import_time	The time of the last import to redshift	Float		This is the field used for redshift syncing

rcc_related_changes

A single change suspected as potential root cause by the BigPanda algorithm for a single incident

Column Name	Description	Data Type	CSV Index #	Notes
change_id	The unique identifier of the related change	String	0
incident_id	The unique identifier of the related incident	String	1
match_certainty	The confidence level of the match	String	2	None, Suspect, or Match
comment	A comment included with the action	String	3
score	The relatedness score assigned to the change relation by the BigPanda algorithm	Decimal	4
match_type	The type of match	String	5	Always ALGO_RCC meaning the BigPanda algorithm
_sys_offset	System field - can be ignored	Integer	6
_sys_updated_date	System field - can be ignored	Integer	7
_sys_execution_id	System field - can be ignored	String
_sys_import_time	The time of the last import to redshift	Float		This is the field used for redshift syncing

Column Name	Description	Data Type	CSV Index #
tag_id	The unique identifier of the tag	String	0
entity_id	The unique identifier of the entity	String	1
incident_id	The unique identifier of the incident	String	2
key	Tag name in system	String	3
value	Tag value	String	4
_sys_updated_date	The last time the database record was updated in unix time	Float	5
_sys_offset	System field - can be ignored	Integer	6

user

A single BigPanda user.

Column Name	Description	Data Type	CSV Index #	Notes
user_id	The unique identifier of the user	String	0
name	The in-system name of the user	String	1
email	The email of the user	String	2
_sys_updated_date	The last time the database record was updated in unix time	Float	3
_sys_offset	System field - can be ignored	Integer	4
first_login	The unix time of the user’s first login to BigPanda	Float	5
last_login	The unix time of the user’s last login to BigPanda	Float	6
created_at	The unix time when the user was created in BigPanda	Float	7
roles	The list of roles assigned to this user	String	8
_sys_import_time	The time of the last import to redshift	Float		This is the field used for redshift syncing

Next Steps

Learn how to set up the ETL Sync

Dig into additional reporting options with BigPanda Analytics

Release Notes

v2 (4/5/22)

Added new tables matchers_log and rcc_related_changes