LogicMonitor

LogicMonitor provides on-premise, cloud, and hybrid datacenter monitoring.

Supported VersionsTypeAuthentication Type
SaaS DeploymentsWebhookBearer Token

LogicMonitor is a SaaS based infrastructure monitoring and alerting platform that can give you a single-pane-of-glass view of your entire infrastructure.

Deploy a handful of collectors behind your firewalls (you don’t need to install an agent on each device you wish to monitor) and define which hosts you want monitored.

LogicMonitor will use standard protocols your devices already speak to identify, categorize, and subsequently monitor them with our standard templates.

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The Open Integration Manager is available for use with LogicMonitor. For more information, see the Open Integration Manager documentation.

Install the Integration

Administrators can install the integration by following the on-screen instructions in BigPanda.

Uninstall the Integration

Deleting an integration requires changes to both the integrated system and BigPanda. You must uninstall the integration on the integrated system and then delete the integration from BigPanda.

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When replacing an existing integration with a new tool or system, we recommend configuring the new integration first to ensure no data is lost.

Stop Sending Data to BigPanda

On the integrated system, disable any settings that send data to BigPanda.

Manually resolve any open alerts sent from the integration to remove the associated incidents from your incident feed. These incidents will not automatically resolve without an ok status from the original sending integration.

Delete the Integration from BigPanda

  1. In BigPanda, navigate to the Integrations tab and select the desired integration from the list.
  2. In the integration details on the right, click Delete Integration. A support message opens, pre-populated with a request to delete the selected integration.
  3. Press Enter to send the request.
  4. The BigPanda support team will remove the integration from the UI.

This procedure does not remove any data from BigPanda or the integrated system. As needed, remove data from each system before deleting the integration.